Meetings & Events Office Team Leader

As a Meetings & Events (M&E) Executive you'll be making all the difference to the business, so we want you to bring your dynamic personality to work with you every day. Take a deep breath because you'll be stepping into a busy role! As part of vibrant team you'll be supporting a cluster of hotels to ensure that all M&E customer enquiries are dealt with efficiently. Some of the perks you could enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you've been dreaming of!
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Meals at work
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
• The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression
If you're our ideal M&E Executive, you will:
• Be yourself!
• Produce proposals for all M&E enquiries in line with customer requests
• Develop strong client relationships to increase enquiries and business opportunities
• Work closely with operational teams across your cluster of hotels to ensure we capture every detail
• Gather feedback from clients - we love repeat business!
• Produce contracts and issue invoices to customers
• Have a genuine passion for hospitality and delivering first-class customer service
• Work with the Meetings and Events Office Manager to help deliver Targets & KPIs
• Support with Team training & Development
• Lead and support the team in the absence of the office manager
• Continue to help provide a fun, supportive and engaging environment for all the team
• Support with other office and business requirements to help grow, develop and support the department and hotel by delivering successful event with positive feedback and grow revenue targets and clientele
• Support the office manager and attend departmental meetings when the office manager is unavailable
• Ensuring that all enquiries and data and entered in to the system with in the time scale along with correct information as per company standards
  
  Be Yourself - Be a Bold Team Player - Be Leonardo, Disability Confident
About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.