Melanoma Cancer Support Worker

An exciting opportunity has arisen for an enthusiastic, highly motivated, confident and organised individual with lots of energy who relishes a challenge, to join the melanoma team in the role of Cancer Support Worker (CSW).
The melanoma team cancer support worker will be based within the melanoma nursing team establishment.
This role will provide support to the team of nurses and also to the patients accessing this service., We have a full time position opportunity to join our Melanoma team at MTW.
Ideally, we would welcome applications from individuals who have previous experience with supporting patients or healthcare backgrounds but know the right person for the best team fit is equally as important.
The majority of the role will entail providing direct information and support via email or telephone, and/or signposting to appropriate services for patients and their families/carers. It will also entail organising and assisting the nursing team to provide services effectively and efficiently ensuring patients queries and care can be actioned within a timely manner. The successful applicant will be processing queries and referrals, guiding and signposting clinical queries and patient queries.
Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible.

MTW is a large acute hospital trust in the south-east of England.
We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.
In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Following your Corporate Induction you will be expected to attend the Trust's Clinical Induction Programme for Clinical Support Workers (which starts on the first day of employment). The programme is full-time (please contact the CSW Induction Programme Lead if this is going to be problematic: [email protected]), lasts for two weeks and will involve travelling to both Trust sites. The programme includes 2 supernumerary shifts in the clinical area (an early and a late shift), all of the other days are classroom-based and run from 9am to 5pm
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children)
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk).
Interview Date: To be confirmed.