Member Relations Administrator

We're looking for an Administrator to join our Member Relations team. The Administration team provide secretarial and administrative support to a team of Employment Advisers, Industrial Relations Officers and Regional Coordinators. They will also act as first point of contact to BMA members and other stakeholders contacting the department. The successful candidate will have a variety of key responsibilities including preparing documents and papers, handling enquiries, database updates, supporting with events and case management.

• Previous experience in an administrative or similar role
• Excellent organisational skills and proven ability to prioritise and manage own workload
• Good team working and relationship management skills
• Strong written and verbal communication skills
• The ability to handle complex and confidential information
• Accuracy with a good eye for detail
• Demonstrable experience of delivering excellent customer service
• Experience of working with the full MS Office suite/CRM is required.
  
  30 days holiday entitlement plus bank holidays and a BMA company day
• Double matching pension contributions up to 12% of salary
• Additional leave entitlement for volunteering or moving house (after completion of probationary period)
• Onsite gym and subsidised café at BMA House
• Access to a 24/7 Employee Assistance Programme (EAP) with free confidential counselling, a helpline and specialist support available
• BMA Law - discounted rates for employees requiring legal services such as will writing/conveyancing
• Multiple flexible benefits and discounts through our employee benefits platform
• Lots of Learning and Development/training opportunities via our internal learning hub
• Season ticket loan (up to £10,000) after completion of probationary period
Anonymous recruitment The BMA endeavours to be an inclusive employer, ensuring fairness and consistency to select the best candidate for roles. To support our aims, we use specific software to remove all personal identifying information from CVs and applications. Personal information such as name, date of birth, age and gender are anonymised and will only become visible to hiring managers if you are selected for interview. Whether the role needs you to work at home, in an office or in a hybrid way, we`ll provide all the support you need.