Membership Assistant

In this role, the Membership Assistant will be responsible for providing administrative support on new and renewal membership applications, data entry using the CRM system, monitoring and responding to emails in the membership inbox and printing and posting of membership packs.

The role requires someone with strong administrative and ICT skills who is passionate about all aspects of membership - from enquiries, telephone calls, using databases and providing an excellent customer experience. Other duties may include supporting the wider membership and fundraising team with general administrative support.

The post holder will be processing and handling personal member data and therefore knowledge and awareness of the GDPR/Data Protection Act 2018 is essential. A Basic level DBS check will be required., The role is a permanent, part-time position working 15 hours per week (Thursdays and Fridays). The role is a job share with another Membership Assistant working Monday to Wednesday, The starting salary is £9,080.27 per annum (FTE £22,700.68). The position will be based at Abbotts Hall in Great Wigborough near Colchester. Essex Wildlife Trust prides itself on being a flexible working employer including flexible home-working arrangements.

Essex Wildlife Trust is committed to an inclusive and diverse workplace where everyone is welcome. As a conservation charity, we know how important diversity is, both in our natural world and amongst the people we employ. We want everyone to feel valued and empowered to contribute to our vision of "A county rich in wildlife with people connected to nature".

As a Disability Confident employer, please make us aware you have a disability as we are committed to offering an interview that meets the minimum criteria for the post. If you require any adjustments to make our recruitment process more accessible, please make us aware.