Membership Engagement Manager

The Membership Engagement Manager is a new integral role that will support and work with the Head of Membership and Member Services to support CIHT in building its member engagement. The role will work alongside a new Membership Development Manager who will focus on the strategic plans for membership growth.

This role is responsible for developing and delivering a coordinated, compelling and tailored membership services and engagement programme. The role requires a person who has first class interpersonal skills and professionalism who can communicate effectively with members on complex issues and who can also contribute more broadly to achieving our membership engagement objectives.

The role will manage and mentor a team of three Regional Engagement Officers who are responsible for developing and supporting CIHT member networks and volunteers across the UK and globally to provide relevant opportunities for learning, professional development and peer support.

This is a permanent, full-time role that suits a dynamic and experienced relationship manager who can build relationships at all levels, listen to the needs of members and work across the business to ensure these needs are being met.
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The Chartered Institution of Highways and Transportation (CIHT) is the home for all people working in highways and transportation infrastructure. CIHT members come from within the private, public and academic sectors.