Membership Engagement Officer

Our Membership Engagement Team provide support, advice and guidance to ensure that our members can continue to be the force for good in their communities. Through strong relationships, the team facilitates the sharing of great practice and ensure that the membership remain compliant. The Membership Engagement Officers (MEOs) are actively engaged within their areas, meeting Branch members, supporting their activities and building a stronger membership fit for the next 100 years.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

The Membership Engagement Officer (MEO) is a key role which inspires and engages our membership to be active and fulfil their role and purpose while remaining compliant with the Legions Membership handbook and policies. Every day will be different as this role will see you responding to the needs of the individual county of responsibility. It is a challenging and exciting post where no two days will be the same.

You will provide organisational support, advice and information to our members, and work closely with County Committees, the membership central team staff and other departments. This a varied role which covers a range of duties from connecting and building relationships with Branches to compliance oversight and responding to membership queries.

Would you like to provide support, advice and guidance to the Royal British Legion members in North Wales? Are you an effective communicator who can build relationships with our diverse volunteers? If so we would love to hear from you!

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

This post is a Permanent Part Time opportunity, working 28 hours per week. Schedule of hours to be agreed between Monday-Friday 9:00am-5:00pm, but must include a Friday.

You will be contracted to your home address. You will be expected to work both there, using our collaboration tools to work with colleagues and members, and on a mobile basis at other locations in the North Wales area, with occasional travel (incl. for monthly team meetings) beyond this area.

Some evening and weekend work will be required, including an occasional requirement for some overnight stays.

The successful individual is not permitted to hold a membership officer role in their designated area of work, and must hold a full UK driving licence.

Given the responsibilities associated with the role, it is a requirement that you live within reasonable distance of the designated region of responsibility.