Membership Experience Host - Everlast Gyms

Everlast Gyms, Preston

Membership Experience Host - Everlast Gyms

Salary not available. View on company website.

Everlast Gyms, Preston

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 18 Oct | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 020bec17d5014ac0bd4d4fea210c2790

Full Job Description

  • To maximise every member and guest's experience in our club.
  • To support the sales and retention of memberships through excellent customer service.
  • To contribute with the cleaning and hygiene standards of the club as and when required.
  • To be a competent key holder of the club, covering shifts as and when required
  • To have a good understanding of the membership software system.
  • Ensure you are always up to date with current Fitness Challenges, Class descriptions and gym floor focus and take part in these.
  • Support the Fitness Manager with Gym Floor
  • Ensure that you have experienced the products and services on offer.
  • Ensure the cleanliness of the Facilities are always above expectation by taking an active role in the upkeep of the club, with support from the full team.
  • To drive the secondary, spend KPI targets.
  • To competently deal with every member complaint you experience, and ensure the relevant manager is made aware.