Membership Experience Host - Everlast Gyms

Everlast Gyms, Canterbury

Membership Experience Host - Everlast Gyms

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Everlast Gyms, Canterbury

  • Full time
  • Permanent
  • Onsite working

Posted today, 6 Nov | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 8b528de3ac6b4c3e99d792c20870b707

Full Job Description

  • To maximise every member and guest's experience in our club.
  • To support the sales and retention of memberships through excellent customer service.
  • To contribute with the cleaning and hygiene standards of the club as and when required.
  • To be a competent key holder of the club, covering shifts as and when required
  • To have a good understanding of the membership software system.
  • Ensure you are always up to date with current Fitness Challenges, Class descriptions and gym floor focus and take part in these.
  • Support the Fitness Manager with Gym Floor
  • Ensure that you have experienced the products and services on offer.
  • Ensure the cleanliness of the Facilities are always above expectation by taking an active role in the upkeep of the club, with support from the full team.
  • To drive the secondary, spend KPI targets.
  • To competently deal with every member complaint you experience, and ensure the relevant manager is made aware.

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