Mental Health Admin Assistant / Receptionist - South East Staffs

Please note: this is a 12 month fixed term contract with our Trust, but could open doors and lead to opportunities within MPFT for future employment if the successful candidate proves themselves during this contract period. You will be joining our friendly, welcoming and supportive Community Mental Health Administration Team in this role as primary Receptionist at our community base at St Michael's Court, Lichfield. Ideally you would hold an NVQ level 2 or equivalent qualification and/or experience, however this is not essential as full training is given. We support all our employees to progress if they wish and when available offer internal opportunities for career progression and training. Regular 1-to-1 supervision and appraisals with the Admin Team Leader take place.

To be successful in this role you will be required be organised, professional and adaptable with excellent communication skills and a high level of written and spoken English. This Receptionist/Admin Assistant role includes: Good communication skills Confident, pleasant customer service skills Good time management and prioritising work Managing the flow of visitors to our busy Reception through the day Ability produce quality documents in a very busy environment Welcoming service users and their family or carers into the service on arrival Producing letters via RiO (our clinical record system) Completing a wide range of admin tasks from an electronic workflow inbox Scanning, uploading and copying. Room bookings via outlook room calendars & MICAD our bespoke booking system.

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by:

• Supporting your career development and progression.
• Excellent NHS Pension scheme
• Generous maternity, paternity, adoption leave
• Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional annual leave.
• Extensive Health and Wellbeing support and resources
• If you work in our community teams, we pay for your time travelling between patients.
• Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
• Salary sacrifice bikes up to £2k
• Free car parking at all trust sites
• Free flu vaccination every year
• Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.