Mental Health Response Vehicle & FPCC Clinical Lead

At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people's own homes and in a range of other locations across the county.
We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding care. We put people at the heart of our services, focusing on personalised care by asking 'what matters to you'.
We're passionate about making sure that everyone can contribute to achieving our mission and we are continually working to support healthy and happy high-quality teams in all areas of the Trust.
Our application process aims to understand each candidates knowledge, skills and experience. We have found that candidates that use AI to generate their answers can lack specificity and fail to address key criteria outlined in the job description.
It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC. We discourage over reliance on AI-generated as it will lessen your chances of success in securing an interview with us ., The MHRRV pilot was intended as a forerunner to mental health ambulances, as the NHS Long Term Plan (LTP) priority stipulates the requirement for these from 2024. The pilot also reflected the national commitment to partnership working between police and NHS in the response to mental health incidents. The Right Care, Right Person (RCRP) national partnership agreement, published in July 2023, describes the strategic ambition for police to be less involved in responses to these incidents where possible and a move towards a more health-based emergency response to Mental Health Crises in the Community.
Concurrently the Mental Health First Point of Contact Service operated by GHC is undergoing a significant stage of progression with expansion in hours of operation and development of the NHS 111 service for Mental Health and Urgent Care Crisis Telephone line.
The Clinical Lead role is a rotational post requiring the postholder to work on the MHRRV providing a timely face to face response for people who may be experiencing a mental health crisis, improving patient outcomes and experience.
The other rotational aspect of the Role also requires the Clinical Lead to act as a visible and approachable Mental Health expert practitioner at the FPCC providing expert clinical advice, support, supervision and guidance to staff delivering the Mental Health Crisis telephone service., The primary focus of the role is to work as an expert autonomous practitioner on the MHRRV providing a timely face to face response for people who may be experiencing a mental health crisis and to rotate duties acting as Clinical Lead at the FPCC providing expert clinical advice, support, supervision and guidance to staff delivering the Mental Health Crisis telephone service.
The post holder will be required
· To exercise a high degree of professional autonomy and make critical judgments to satisfy the expectations and demands that arise in the delivery of an emergency blue light service.
+ To engage in responding to Crisis calls whilst at FPCC, acting as a clinical role model, leading by example, mentoring clinical staff and where required taking the lead in managing challenging complex clinical scenarios.
· To navigate, liaise with and refer onto mental health services, voluntary and public sector agencies and community support groups where least restrictive option can be utilised.
· To provide specialist advice, supervision and support to emergency services system colleagues in relation to patients with mental health issues in Crises., · Undertake a full range of activities required to deliver a comprehensive face to face bio psychosocial mental health assessment in an emergency, to people who may be distressed/ in crisis.
· Use highly developed communication skills in working with people in Mental Health Crises to understand their personal and often very sensitive difficulties, recognising the need for varying methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.
· Assess, plan, implement and evaluate individual treatment plans for people in Crises including assessing patients for suitability for psychological interventions and medical treatment.
· Exercise autonomous professional responsibility for the assessment and treatment of service users presenting in Mental Health Crises that require an emergency response in line with the service and agreed protocols.
· Work with other health and social care professionals to assess, treat and monitor management of patients in line with national and local policies and practice needs.
· Assume a clinical leadership role where co-ordination of a multi-agency approach is required in response to complex referrals or patients presenting to Urgent and Emergency services in mental Health Crises.
· To provide education, support and supervision to emergency services staff and health care professionals involved in MHRRV service and FPCC.
· Engage and involve family members, carers in management of response to people in a Mental Health crisis and any ongoing treatment as necessary.
· Promote and deliver the care to patients required to manage the demand of the quality and outcomes framework as appropriate.
· To respond to Crisis calls whilst at FPCC, acting as a clinical role model, leading by example, mentoring clinical staff and where required taking the lead in managing challenging complex clinical scenarios.
· Provide specialist advice and consultation to other clinicians, professionals and emergency care workers on a broad range of issues relating to people presenting with Mental Health Crises.
· Keep coherent records of all clinical activity at FPCC and in line with joint Memorandum of Understanding and Operational Policy for MHRRV.
· Carry out clinical audits of service performance, including service user surveys and evaluations, and help to collate and disseminate the results for feedback.

We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.
The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that:
+ 89.7% believe they are making a positive difference to patients/service users;
+ 73.3% would recommend the organisation as a place to work;
+ 82.4% agree that care of patients and service users is the organisations priority;
+ 76.7% would be happy with the standard of care for a friend or relative
Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.

When joining us, as well as becoming part of a team that makes a difference, we also offer:
+ Free car parking at many of our sites
+ 27 days leave plus bank holidays, increasing up to 33 days with long service
+ A broad range of training and development opportunities, including apprenticeships up to Level 7 qualification.
+ A multi-professional preceptorship programme for all Newly Qualified; Nurses, Nursing Associates, Internationally Educated Practitioners, Allied Health Professionals and Return to Practice Practitioners.
+ Generous NHS pension and enhanced pay when if you work unsocial hours
+ Flexible, family friendly and agile working opportunities
+ Recognition and long service awards
+ Fast Track physiotherapy
+ Our Wellbeing line
+ Access to discounts and salary sacrifice schemes; including Cycle to Work, Car scheme and discounts on travel, leisure and retailers.
Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date. Good luck with your application.
For more information please see the attached 'Additional Information for Applicants' document.