Mental Health Support Coordinator

We have a fabulous opportunity for you to join our fantastically skilled North Tyneside Transitions team as a Support Coordinator! You'll help our customers lead meaningful lives with person-centered support for daily activities, appointments, and more. Our customers, all of whom are supported under Section 117 aftercare from the Mental Health Act, rely on us to live independently in the community. You'll work closely with social workers and treatment teams to ensure wrap-around support. You'll assist customers transitioning from hospital into our fully-furnished properties or through floating support for those living in their own homes. For Homegroup residents, you'll also handle tenancy management, benefits, and property checks (with full training). Based at Railway Terrace, you'll cover North Tyneside alongside an inspiring, supportive team ready to welcome you! Typical day as a support coordinator

• Helping customers with daily living activities such as making meals, medication prompts, shopping, budgeting, maintaining their tenancy.
• Carrying out risk assessments, support planning, goal setting and regular reviews.
• Attending MDT meetings for customers and working collaboratively with other professionals involved in customers care.
• Use technology to complete admin tasks (customer notes, safeguarding, incident reporting, support planning)
• Providing tenancy management including ensuring customers have all correct benefits as well as monthly property checks (Which can be added into a support session) as well as reporting any repairs.
• Cuppas, chats and catch ups, Plenty of time to collaborate with colleagues too.
Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the top ten Great Place to Work in the UK! You bring
• Passion to support our customers to live their best life, working collaboratively with an eye for detail.
• Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.
• Experience of coordinating and assessing customer referrals.
• The ability to work on your own initiative, remain calm under pressure and have a resilient approach
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review Our team You'll join Managers, Sarah, Bonny and Catherine and the Transitions North Tyneside team, we're super passionate about what we do! We're really proud of Transitions and We're a supportive bunch!,
• Where we're flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
• You'll need an Enhanced DBS check done and we pay for that.
• Covering the North Tyneside area, primarily working in the community, our office base is Railway Terrace, North Shields and will work closely with the wider teams.
  
  Disability Confident
About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!


• 34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us!
• Colleagues really matters to us, that's why we're the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• Learn more about our benefits on our website.