MHST Clinical Lead - Waltham Forest

Answering the telephone taking messages and passing to appropriate team. Cover reception. Outcome on Rio for Locum DN's Scan documents and upload to caredoc Keep a spreadsheet of patients notes Make up files and folders. Taking minutes at meetings. Ordering stationery. Booking interpreters. Booking meeting rooms. Reporting building and IT faults. Photo copying, scanning, laminating. All other admin duties suitable to this post. Working for our organisation Probationary Period This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff). Starting with NELFT NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex. High Cost Area Supplement - Outer London This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,313 to a maximum of £5,436 pro rata for part time). High Cost Area Supplement - Fringe This post also attracts payment for High Cost Area Supplement of 5% of the basic salary (with a minimum of £1,192 to a maximum of £2,011 pro rata for part time). Detailed job description and main responsibilities Communicate with a range of people face to face and on the telephone. Taking messages from sometimes distressed and anxious members of the public and effectively communicating these to the team or escalating to a senior staff member if necessary. Arrange and take minutes at meetings. Outcoming appointments on Rio for locum DN's Scanning and uploading to Caredoc. Ordering supplies and stationery. Establish electronic filing systems. Booking interpreters. All other day to day administrative duties scanning photocopying, filing, uploading information to computer systems.

We are seeking a highly motivated flexible administrator to work within the team. Additionally you will need to maintain good working relationships with all members of the team, other teams and departments within the trust and outside bodies. The post holder will be an effective decision maker, who is able to priorities their own workload whilst responding to interruptions., Have Rio card and 1 year experience Desirable criteria Microsoft office qualification Ability to deal with destressed patients face to face an over the telephone Essential criteria Ability to deal with destressed patients face to face an over the telephone Desirable criteria Experience relevant to the role Ability to take accurate telephone messages and pass onto the relevant team Essential criteria Ability to take accurate telephone messages and pass onto the relevant team

Joining #TeamNELFT means you'll become part of a welcoming and supportive working environment. We're CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas. The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT. Find out more about NELFT careers and what makes our Trust a great place to work, in this video

We believe in bringing your authentic and best self to work, in order to deliver the best care to our patients. We are committed to supporting our employees holistically. Here is a snapshot of what is on offer at NELFT :

• A long-standing and award-winning approach to equality and diversity with supportive networks for ethnic minority staff, staff with disabilities or long term / chronic conditions and LGBT staff.
• A commitment to supporting colleagues to achieve a work life balance, through flexible working opportunities and our effortsto support our working parents and carers.
This has resulted in us being recognised as a Top 10 Family Friendly Employer' from the Working Families Charity.
• Proactive health and wellbeing support, including access to our employee assistance programme, staff psychological support, individual wellbeing conversations and a network of health and wellbeing ambassadors.
• Detailed information about our wellbeing and benefits offer can be found in this link.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that's a job share, part time hours or another flexible pattern.