MICE Sales, Groups & Res. Executive

You'll be a relationship-builder, deal-maker, a real driven-by-results type. To have found yourself here, we'll hedge a guess that you'll have a passion for sales - which is great news for us, as your role as MICE Sales, Groups & Res Executive will see you proactively selling our hotel facilities within the Groups, Meetings, Conference & Events market. You'll join us at the newly rebranded voco Manchester, part of the IHG family. A modern 4 star, 189 bedroom hotel located in the City Centre, a 10-minute walk from Piccadilly Railway Station, with 4 event rooms that cater up to 120 people, and private 9th floor bar with city wide views. What will I be responsible for as MICE Sales, Groups and Res. Sales Executive? Working closely with your onsite Director of Sales and Sales Office Manager, you'll play a key part in driving revenue into our hotel - through managing and converting enquiries and finding innovative ways to maximise sales opportunities. Duties Include:

• Develop and maintain relationships with key clients and outside contacts in order to produce group and/or convention business, to include room sales, food & beverage sales, and catering/banquet services.
• Provide guests with information (example: loyalty programmes, area attractions, facility information) to enhance the guest experience.
• Communicate to appropriate departments all information requirements and special needs for arriving VIP's, large groups, and other key guests.
• Proactively market the image of the Hotel, company and the brand through quality customer care standards in accordance with the hotel's service style and philosophy.
• To ensure the effective handling of all sales enquiries (Christmas, Wedding, Events and M&E) in a timely, professional manner, following the correct procedures, working to the hotels selling strategy/ commercial plan.
• Maximise all revenue opportunities.
• Provide detailed information to the operations team ensuring all information regards events are communicated effectively.
• Conduct thorough show rounds of the hotel with both potential and existing clients
• Support further sales activity within the hotel as required
• To support the Hotel in identifying and collecting sales leads enquiries and cascading as appropriate.
• To grow and develop, existing customers through regular contact, meeting and greeting, follow up calls, etc.
  
  It probably goes without saying that you'll have demonstrable success, but to us, that's really important and we believe that this is best achieved with stable career history and a fantastic legacy of achievement; experience all gained within a fast Sales role. If you have experience in the hotel/travel/MICE sector - then this would place you at a particular advantage.
So, irrespective of whether you are you a future star with big aspirations or an established high-performer with a proven track record, if you think you've got what it takes to join our family, we'd love to hear from you!

Our rewards package includes:
• Robust career development opportunities and support for personal growth
• Attractive discounts across many major retailers, restaurants, and events
• Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide!
• 50% off food and beverage while you stay in our hotels
• 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice
Who are Kew Green Hotels? Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across leading hotel chains, including IHG Hotels & Resorts, Marriott International, Wyndham Hotels & Resorts and Hilton, what unites us all is our values. Please view our website for more details.