Microsoft Systems Specialist

Reporting to the Technology Architect, we have a rare opportunity for you to join us here at PPHE as a Microsoft System Specialist. You'd work with/ guide a contracted team of Technology Specialists the Microsoft environment runs smoothly, overseeing the support, design, installation, maintenance and connectivity of the Group's Microsoft Technology infrastructure.

Benefits for you as the Microsoft System Specialist:

• Discounted PPHE hotel rates (extends to the Radisson Hotel Group and family & friends)


• F&B discounts at our restaurants and bars (for your whole party)


• Start with 30 days of holiday per year (pro rata) including bank holidays, increasing with years of service


• Two free meals per day


• Recommend a friend scheme - up to £750!


• Vitality at work scheme with great gym discounts & more


• Ride to Work scheme & free cycling lessons


• 24/7 employee assistance programme


• Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.


• Free dry cleaning for work uniform


• Annual Staff parties and events


• Company pension plan & award-winning training


Your main tasks and responsibilities:

• Work with respective business units to identify needs and design short and long-term system roadmaps.


• Develop, implement and maintain policies and procedures.


• Provide ownership of the Microsoft environment & related issues


• Define and monitor tasks, projects and progress of contracted technology specialists.


• Work closely with a team responsible for building, enhancing, integrating and supporting IT systems


• Compile and present progress reports for project and/or dashboards on KPI's


• Ensure systems and processes comply with IT controls and compliance plans.


• Comfortable leading incident, problem and change management processes


• Lead architecture design for the Microsoft environment.


• Manage, monitor and develop/support in-house Microsoft server software (Windows, Exchange, SQL, Sharepoint, etc)


• Manage Active Directory and its services


• Administration of user accounts


• Work with all respective Technology counterparts to identify needs and address system resiliency.


• Plan and coordinate installation of in-house and remote hardware and software across the Group


• Make recommendations on new products, services, protocols and standards


• Manage and ensure effectiveness of servers and server applications. Responsible for on-site and off-site datacenter servers, services, and backups.


• Collaborate with IT security to ensure effectiveness of security


• Develop, maintain, and test disaster recovery plans for the Microsoft environment and services.


• Manage Microsoft based or Microsoft integrated cloud solutions including O365


• Manage Microsoft licenses


• Evaluate new technologies for feasibility and implementation possibilities.