Mobile Support Worker

An opportunity has arisen within housing in the Supported Housing team for a Mobile Support Worker. The Supported Housing team provide tenancy support to our tenants in sheltered housing., The successful candidate will be responsible for the provision of a comprehensive and reliable support service for our tenants of sheltered accommodation. This includes:

• Emergency response to calls from the community alarm service


• Assessing tenants' support needs


• Ensuring that tenants are in receipt of all appropriate benefits


• Reviewing and monitoring any changes in tenants welfare


• Referrals and signposting for more intensive support., The service covers 24 hours a day, 365 days a year and you will be required to work within a 5 week rota that covers 4 on calls (8pm - 8am) and the following shift pattern.


Week 1 4pm - 8pm Monday - Friday (on call 8pm - 8am Monday - Wednesday)

Week 2 9 - 2 Monday, Tuesday, Thursday and Friday

Week 3 9 - 2 Monday, Tuesday, Thursday and Friday

Week 4 9 - 2 Monday, Tuesday and Friday

12 - 5 Saturday and Sunday (on call 8pm - 8am Saturday)

Week 5 9 - 2 Monday, Tuesday and Friday

The ideal candidate will have experience working with an elderly client group in a supported housing or similar environment. You will have good communication skills and be able to show empathy and compassion in sometimes challenging situations. You will also be a good problem solver and be flexible and adaptable to change.

We are a new unitary council, established in April 2021; we are one of the largest unitary councils in the country. Our vision for North Northants is to be 'A place where everyone has the best opportunities and quality of life'.

Our priorities are:

• helping people live active fulfilled lives


• caring for our young people, providing them with high quality education and opportunities


• enabling a thriving and successful economy


• leading on a green and sustainable environment


• ensuring our communities are connected so they can shape their lives and where they live


• providing modern public services


Our values, as chosen by our staff, are - Customer-focused, Respectful, Efficient, Supportive and Trustworthy.

Your differences make us different - Achieve Together.


• a competitive salary


• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.


• opportunities to develop your skills, knowledge and potential in a large unitary council


• generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days


• agile and flexible working arrangements to help you with a healthy work-life balance.