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Money Advice Caseworker

Citizens Advice Liverpool, Liverpool

Money Advice Caseworker

Salary not available. View on company website.

Citizens Advice Liverpool, Liverpool

  • Full time
  • Permanent
  • Remote working

Posted 1 week ago, 2 Nov | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: a19e58c46e7c4b56b63c310726a6307d

Full Job Description

To excel against targets in the provision of an effective supported Money Advice debt casework service that is compliant against quality standards including the MaPS quality of advice framework; ensuring that clients receive their full entitlement to all benefits, receive appropriate financial capability support and experience a positive customer experience from Citizens Advice Liverpool.

To be successful in this role, you will need to be confident, motivated and willing to try new things, have excellent communication skills with an ability to work under pressure to achieve targets and outcomes with minimum supervision.
To be appointed as a Money Advice Caseworker, you will need to have knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options and insolvency solutions.

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