Money & Energy Adviser
Kidney Care UK, Can be based anywhere
Money & Energy Adviser
Salary not available. View on company website.
Kidney Care UK, Can be based anywhere
- Full time
- Temporary
- Remote working
Posted today, 19 Oct | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: c249beee921a4e3389d1f302643db1b1
Full Job Description
- With support, establish the Kidney Care UK Money & Energy Advice Service in the region for patients and carers at risk of fuel poverty to access independent support on money and energy matters
- Responsible for the day-to-day delivery of the Money & Energy Advice Service across the region, effectively managing an ongoing caseload
- Provide practical advice to patients, assessing their needs and identifying sources of support to resolve financial, practical and psychosocial challenges.
- Activities will include creating budget plans, completing income maximisation checks and benefit claims, carrying out switching exercises and Home Energy Surveys (this is not an exclusive list of tasks)
- Responsible for identifying cases where FSA approved advice is required, and supporting patients in the referral of their case to our approved partner organisation or other appropriate regional/national services
- Act as a gateway to local information and access to:
- Kidney Care UK Patient Grants service, raising awareness of the service and supporting applications
- Kidney Care UK Patient Support & Advocacy Service, to ensure patients have access to reliable and accurate patient information relating to kidney disease, patient pathways, models of care, and patient choice
- Kidney Care UK Counselling Service and other appropriate services to meet patients' emotional and physiological needs
- Work closely with local Kidney Care UK Patient Support & Advocacy Officers to ensure that patients receive expert advice in all areas of need, with smooth, effective handovers ensuring that patients feel supported and part of the Kidney Care UK 'family' at all times
- Maintain records on the Kidney Care UK database to support service delivery and communications with patients, and facility effective reporting to Kidney Care UK and our funders
- Raise awareness of Kidney Care UK and the benefit of its full range of Patient Support Services amongst kidney patients, their families, carers and professionals across the region
- Provide insight on patients' concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity
- Work in a way that respects the personal, social, cultural and spiritual needs of the individual and maintains the confidentiality of information they may have shared with you Application resources Job description Money & Energy Adviser Oct 24 0.29 MB Posted by Kidney Care UK View profile Registered Charity 101 - 500, Please note we're not responsible for the content of job ads, as they're posted by the recruiter. We'll aim to resolve the reported issue and we'll use your feedback to improve the quality of our ads.
Hours: 37.5 (full time) Monday to Friday. Hours to be agreed with successful candidate. Must be sufficiently flexible to work irregular hours as demanded by the requirements of the post Contract: Full fixed term contract, ending 31 March 2026 Salary: 35 hpw £27,000 pa - pay review pending Jan 2025 (plus expenses, pension, and generous annual leave) To deliver money and energy advice service for kidney patients struggling with their energy and water bills and other costs of living challenges. You will provide subject matter expert support within our Patient Support Services team, and will work closely with our Patient Support & Advocacy Officers to develop and grow this service in your area.