Monitoring and Enforcement Officer - Street Scene - Castle Point District Council

The purpose of this role is to monitor contracted and in-house services to establish if they are being provided in accordance with the specified contract and service standards and deliver value for money. You will be required to pro-actively investigate local environmental quality issues and take enforcement and education action where necessary. You will also be liaising with contracts and Service Managers to ensure the smooth day to day provision of contracted services.

Accountabilities

To contribute to achieving the Council's corporate objectives and priorities.

To undertake programmed and ad hoc monitoring of contracted and in-house services which are the responsibility of the Commercial and Assets Directorate to manage so as to ensure that contract and service standards are being met and to take appropriate corrective action in accordance with departmental policies and procedures.

To participate in education initiatives and to undertake monitoring, inspection, and enforcement duties in respect of a broad range of environmental issues, including but not limited to:

• Household Refuse and Recycling Collections.


• The dumping and disposal of fly tipped waste and litter.


• Responsible dog ownership.


• Abandoned Vehicles


• Fly Posting and Graffiti


• The disposal of Trade Waste


To issue Fixed Penalty Notices, undertake interviews of those suspected of committing offences, prepare witness statements and attend court as necessary to discharge the Council's responsibilities having regard to the requirements of the Regulation of Investigatory Powers Act 2000, Police and Criminal Evidence Act 1984 and other relevant legislation.

To liaise with contractors, customers, First Contact, Service Managers and other agencies to resolve day to day operational and enforcement issues.

To attend meetings with contractors as required.

To be successful in this post you must possess knowledge of environmental enforcement legislation and experience of contract monitoring. You must have first class communication skills and be able to deal with a wide of individuals and queries where you provide a high level of customer care. Strong negotiation skills combined with good levels of IT and literacy skills are also essential for this role.

Why Castle Point? Castle Point Borough Council is a statutory body responsible for employing nearly 350 staff, and delivering over 150 council services, both statutory and for the community's well-being and benefit. Castle Point Borough Council aims to provide high-quality and financially sustainable services while prioritising outstanding customer service, transparency in decision-making, and promoting local democracy. Additionally, the council seeks to transform, modernize, and improve its performance, as well as support and enable the communities within its jurisdiction to be strong, healthy, and thriving.