Mortgage Consultant - Non Advice
Bank of Ireland
Mortgage Consultant - Non Advice
Salary Not Specified
Bank of Ireland, Bristol
- Full time
- Permanent
- Remote working
Posted 1 week ago, 15 Jun | Get your application in now before you're too late!
Closing date: Closing date not specified
job Ref: 63d10afcea77490dbaf823890879d538
Full Job Description
- Be responsible for ensuring that information provided to our customers is up to date and accurate.
- Adopt the role of a Bank of Ireland ambassador demonstrating willingness to really commit for both colleagues and customers., Mortgages Direct, as part of the UK Home Buying and Ownership team aims to enhance and support a multichannel proposition across our UK business. Mortgage sales, service and customer acquisition is offered via Bank Of Ireland (UK) PLC and our ongoing relationship with the UK Post Office.
You will have consistent record of providing excellent customer service preferably in a contact centre environment but not a must! You will have excellent verbal and written communication skills (telephony and webchat) with a passion for always doing the right thing for both customers and colleagues. Previous experience in the financial industry would be a nice to have but again not a must have requirement. - Good attention to detail whilst working in a fast-paced environment.
- Willingness to learn and develop with a good grasp of technology.
- An ambassador for doing the right thing and promoting a fun and positive culture., Customer Focused - Self
- One Group, one team - Self
- Accountable - Self
- Champion Transformation - Self
- Manage Risk - Self
The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 24 days annual leave and excellent pension contributions. As part of this role, we will look to complete face to face training for the first few weeks with the option to then work as part of a hybrid home working model. The office location for this role is Bristol, UK.
Experience with any of the following will help you stand out but is not vital in order for you to apply for this role:
Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports.
Your wellbeing is important to us; we have an employee assistance program along with other fantastic supports. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career!