Mortuary Administrator Coordinator

+ To be the first point of contact for referrers and other healthcare professionals, managers and staff contacting the department. This maybe in person and on the telephone or email. These must be dealt with politely and efficiently and may be of a difficult and sensitive nature. It will be essential that patient confidentiality is maintained
+ To have specialist knowledge and use judgement to provide useful advice to colleagues and users of the service
+ To ensure all documentation is accurate and up to date. This will include the post mortem database, Epic, QPulse and HTA databases
+ Liaise with the mortuary manager on all issues pertaining to the delivery of the service and follow through any necessary actions.
+ To complete and file patient packs ensuring any new information is added.
+ To collect /deliver notes and other patient information as required
+ To check and track specimens for cases and collate reports for pathologists
+ Admission and release of patients ensuring they are identified and cared for in a suitable manner with appropriate moving and handling
+ To participate in clinical audits across pathology as required.
+ To ensure UKAS/ISO/HTA standards are adhered to and maintained, assisting with any inspections as they are carried out
+ Transfer the deceased to and from other departments and assist with preparation for viewings upon request
+ To be able to work as an effective team player and work autonomously to manage own workload

Working for our organisation
GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination.
We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.
We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members.
We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion.
We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women's staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust's mission, values and efforts specific to inclusion. All of our staff networks are open to any employee.

This is a varied role and would suit a candidate who is a competent administrator ideally with administrative experience in an NHS Mortuary environment. This role will also provide an excellent opportunity for individuals seeking a further career within the Mortuary sector. You will have a caring, empathetic, and confident nature and be adaptable to a fast- paced working environment.
The post holder will need to have a flexible approach to daily tasks, demonstrate the ability to work on their own initiative, liaise with others and have an excellent attention to detail.
The work will include assisting with the care of patients, liaising with external and internal service users, developing working relationships with these users, working with families, and ensuring HTA and UKAS standards are followed.
Knowledge and experience of managing Electronic Patient Records and computer software including Microsoft Office, Word and Excel will be required.

The recruitment process for all admin and clerical roles at Bands 2-4 will be a two stage recruitment process whereby shortlisted candidates will undertake an online literacy, numeracy, ICT and typing test. Only those candidates who pass the competency test will proceed to a formal interview.
The closing date given is a guide only. There may be some occasions where we have to close a vacancy once sufficient applications have been received. It is therefore advisable that you submit your application as early as possible to avoid disappointment.
Only those candidates who clearly demonstrate how they meet the person specification criteria for this post will be shortlisted. Please note that where high volumes of applicants have been received, additional criteria may on occasion be used to determine the final shortlist.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
We are an accredited Living Wage Employer.