MSK Administration Co-ordinator

Norfolk Community Health and Care NHS Trust

MSK Administration Co-ordinator

£27596

Norfolk Community Health and Care NHS Trust, Norwich

  • Full time
  • Permanent
  • Onsite working

Posted today, 20 Sep | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 65f63ddeb0d04821bbfd3b22820142a2

Full Job Description

The Musculoskeletal Administration team have a rare vacancy to join their small but busy administrative team as a coordinator.

This job role is to provide comprehensive and pro-active administrative support; ensuring that all administrative processes and tasks are undertaken efficiently, effectively and to a high standard, contributing to the smooth running of the Musculoskeletal Services.

This role will be supporting the MSK admin service which runs 08:30 to 16:30 Monday to Friday.

If no suitable candidate is found for this role it may be offered as a B3 to B4 progression role over 12 months. Please ask for more details., The postholder will be required to provide comprehensive and pro-active support to the Admin Team Lead and the MSK Business Manager ensuring the effective and efficient operation of the MSK Admin Team. This includes leading on all aspects of administrative and clerical duties, allocation and reallocation of work to the team, and all aspects of day-to-day staff supervision, including acting as first point of contact for staff concerns, performance management, undertaking staff induction and training, and ensuring staff are updated of any changes to the service. Furthermore, the postholder will be expected to build working relationships with the Clinical Leads of the MSK services and be the first point of contact for any issues which arise with the provision of service, both from within the trust, and when dealing with external service users.

This role requires excellent administrative, verbal and written communication skills together with attention to detail and the ability to work both autonomously and as part of a team. The post holder will be required to communicate formally and informally with a range of internal and external stakeholders, verbally and in writing, and this will require the ability to be able to use a range of communication skills including empathy, persuasion, tact, negotiation and influencing to support the delivery of a high quality, safe and compassionate healthcare service.