MSK Physio Administrator

We have an exciting opportunity to work as an administrator within the MSK Physiotherapy Admin team. This role will be based at Upton Hospital. You will be joining a friendly and supportive team, who are very patient focused. The ideal candidate will have a flexible approach and be good at multi-tasking, preferably with some customer service experience. Good IT skills are essential. You will be joining a welcoming admin team who are pro-active in ensuring a high standard of service within MSK Physio across East Berkshire.,

• Forwarding referrals to specified Private Provider Physiotherapy services.
• Communications to patient either by letter or text message.
• Monitoring and updating spreadsheets
• Booking and outcoming appointment on our in-house system
• Reception cover
• Sending out invite letters
• Making interpreter bookings via an on-line portal
• Monitoring our text message reminder responses
• Cover at other sites within our Service (Driving licence/car owner essential)
• Monitoring the group email and responding to queries as appropriate.
  
  Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions
  
  Your wellbeing is important to us. Some of the benefits of working for us include:
• Flexible working options to support work-life balance
• 27 days' annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• 'Cycle to Work' and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites