MSK Service Manager

We are seeking a passionate and experienced leader to join our MSK Team on a 12-month part time secondment as Service Manager. This is an exciting opportunity for a driven and organised individual to take a key role in the day-to-day operational management of the MSK Service whilst supporting the Clinical Team in the delivery of excellent patient care and driving service development and improvement.
We are looking for individuals who have experience in line managing teams including sickness & well being management, key performance monitoring, recruitment and on-boarding. Applicants must have experience of capacity & demand modelling including staffing, estates and clinic utilisation. They should be able to demonstrate experience of budget management, waiting list management and delivering on activity targets whilst being well versed in data analysis and report creation. The suitable candidate should have experience of risk management and dealing with incidents and complaints., Providing operational leadership in partnership with the Clinical Leads to deliver high-quality, safe clinical services.
Overseeing resource allocation, rota management and workforce planning across the service.
Monitoring service performance, provide operational assurance and prepare reports for senior stakeholders and committees.
Developing and implementing service improvement strategies and Cost Improvement Plans (CIP).
Managing the service budget effectively, meeting financial and activity targets and ensuring efficiency.
Ensuring effective risk management and governance arrangements are in place, promoting a culture of continuous service review and safe practice.
Contributing to the Trust's overall performance through strategic planning and development of service activities.
Establishing strong working relationships with divisional colleagues, clinical staff and external commissioners.

Working for our organisation
You will be part of a supportive and inclusive environment that emphasises compassionate leadership and collaborative teamwork. The MSK Service works closely with Divisional colleagues to deliver safe, high-quality care for patients. The Trust is committed to being a "Great Place to Work," with a focus on staff development, well-being, and promoting equality, diversity and inclusion. This role will enable you to actively participate in the Trust's vision to provide outstanding healthcare services.

Birmingham is a fantastic place to live and we serve a wide range of people and communities. BCHC are an advocate of diversity and strive to mirror the community we serve as much possible.

We are committed to and actively promote equality of opportunity for all staff and applications from individuals from all areas of the community who meet the specific criteria are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage/civil partnerships.
Promoting Workforce Equality
In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.
The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.
Flexible Working
Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.
In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a 'Great Place to Work'. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!
Benefits of working for us:
+ Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
+ Attractive relocation payment if you relocate to the local area.
+ Discounts for local and national retailers
+ Dedicated well-being services for all employees
+ Flexible working where possible