MSK Therapies - Booking Clerk

We are looking for a friendly and approachable individual to work as a Receptionist/Booking Clerk within our MSK Therapy Services - Physiotherapy Administration Team.
This post will be based at Bexhill Hospital although the successful applicant will also be required to cover reception duties at our community sites at within East Sussex; and spend some time within our Central Booking Office (located at Eastbourne District General Hospital)
You will need to work on a shift pattern which may involve some 8:00 am starts and 6:00pm finishes., The role will involve core reception duties such as meeting and greeting of patients, booking of appointments both face to face and via the phone; and other general administrative duties.
For a full list of duties please refer to the job specification., + The healthcare provider of first choice for the people of East Sussex.
Our mission is to:
+ Deliver better health outcomes and an excellent experience for everyone we provide with healthcare services.
Our strategic objectives are to:
+ Improve quality and clinical outcomes by ensuring that safe patient care is our highest priority.
+ Play a leading role in local partnerships to meet the needs of our local population and improve and enhance patients' experiences.
+ Use our resources efficiently and effectively for the benefit of our patients and their care to ensure our services are clinically, operationally and financially sustainable.
Our aims are that all services delivered by the Trust are:
+ Safe
+ Effective
+ Caring
+ Responsive and
+ Well led

We are one of the largest organisations in East Sussex with an annual income of £568 million and we are the only integrated provider of acute and community care in Sussex.
Our extensive health services are provided by over 7,000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people's own homes.
In 2020 the Care Quality Commission (CQC) rated us as 'Good' overall, and 'Outstanding' for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good' Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.
In the summer of 2020, the Trust launched its ambitious 'Building for our Future' (BFF) programme. This once in a lifetime programme aims to redevelop and expand our hospitals at Eastbourne, Hastings and Bexhill, transforming the environment in which we provide care for generations to come., We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people's own homes.
In 2020 the Care Quality Commission rated us as 'Good' overall, and 'Outstanding' for being caring and effective. The Conquest Hospital and our Community Services are rated 'Outstanding'. Eastbourne DGH rated 'Good'.
In 2020, the Trust launched its ambitious 'Building for our Future' programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.