Multi-Site Services Officer

We are seeking a dedicated Multi-Site Services Officer to join our team and provide a comprehensive caretaking service to residents of NCHA and other landlords. In this role, you will play a crucial role in ensuring the security, cleanliness, and upkeep of our properties, enhancing the quality of life for our tenants. Responsibilities: As well as diagnosing basic repairs and assessing repair work, you would be expected to:

• Report emergency repairs and carry out minor repairs and limited decorative work
• Liaise with our repairs department to progress major repair works and arrange access for contractors
• Maintain security and upkeep of all properties, reporting concerns promptly
• Monitor for indications of abandonment, anti-social behaviour, and fly tipping
• Signpost tenants to appropriate services and sources of advice
• Monitor the work of cleaning and grounds maintenance contractors
• Conduct regular health and safety inspections and report any risks or repairs required
  
  We're looking for someone who knows their way around maintenance and repairs, and is comfortable using the tools and equipment that come with the job. It's important that you've got a good grasp of Health and Safety rules and have some background in caretaking or a similar role. Plus, you should be tech-savvy enough to handle basic gadgets like iPads, smartphones, and emails for reporting. Experience in keeping an eye on contractors' work and giving them feedback is a big plus. And of course, you've got to be great at managing your time and sticking to procedures and instructions.
  
  Joining our team means enjoying the freedom working independently, making positive changes in the lives of our customers. You'll have the flexibility of traveling around, never stuck in one place or the same office. Every day brings new challenges, and you'll be responsible for everything in your area, providing tenants with a familiar face to rely on for assistance.
The role is full-time, 35 hours per week, Monday to Friday, with flexible working hours of 7 hours per day between our core hours of 08:30 - 18:30. If you're passionate about making a difference in your community and have the skills and experience we're looking for, we'd love to hear from you. Interviews will be held in Mountsorrel on 2nd December. NCHA strives to be a welcoming and inclusive employer as such we particularly welcome applicants from ethnic minority communities, LGBTQ+ communities and women, as they are currently under-represented within our workforce. £24,326 - £28,569 per annum