Multi-Skill Trades Operative / Plumber (Solihull / Leicester)

You will work closely with the Service Manager, to manage jobs from inspection, through carrying out the works independently and post inspection once works are completed. Because you will be sent to deal with often more complex repairs and customer complaints you will need to ensure you are delivering a quality service in line with the customer first standards and procedures making sure all work is delivered efficiently, effectively and resolving any issue. The role is varied. No two days will be the same and you will meet a wide range of customers along the way. It's a tough task and our expectations are high. In return, you'll have the support of a great team.

Are you an experienced and Customer Focussed Multi Skill Trades Operative/ Plumber looking to really make a difference to our customers? Our Property Care team are recruiting for an experienced Multi Skill Trades Plumber based in Solihull and Leicester to support the Service Manager deal with a range of urgent and sometimes complex repairs including bathroom replacements, plastering works, and damp and mould remedial works. To be successful you will be an experienced Multi Skill Trades Plumber who has worked in Social Housing and can carry out and deliver a range of multi skilled maintenance repairs such as carpentry, plumbing, plastering, wall tiling, flooring, and decoration at an extremely high level., You will be qualified in Plumbing with a minimum NVQ Level 2, and could also hold further relevant trades qualifications, plus be able to demonstrate an expertise in carpentry, flooring, plastering and decoration, consistently delivering and resolving maintenance repairs at a higher skill set than other Multi Skill Trades Operatives. We want somebody who can: A team player, you'll be hard working and keen to learn with a can-do attitude. You'll be working in people's homes, so you'll need to be friendly and approachable with good communication skills. You'll also need to be organised and recognise the importance of delivering good customer service. You will also own the work issued and be focused on Right First-Time delivery. We want someone who has:

• Served an Apprenticeship in a trade based subject or obtained an equivalent NVQ 2 or City and Guilds level 2 in a relevant trade. Preferably we would like a Plumbing NVQ L2 qualification with further associated trades qualifications.
• Experience of working for a Social Landlord, housing association or council
• Experience of delivering multi-trade work
• Good organisational and communication skills
• Experience of keeping jobs on track
• The drive to ensure works are completed quickly and efficiently
• Full valid UK driving Licence
• As you will be working within Customer's homes this role requires a DBS check.
  
  Platform Property Care, part of Platform Housing Group, is a well-established property maintenance business. Working with us is more than just a job. We value the contribution that our colleagues make to our business; our vision is clear - we are growing fast, and we aim to achieve our plan through an engaged and highly skilled team., Join us and find your purpose at Platform!
Working with us is more than just a job, you will be joining an amazing organisation that values you and your contribution, and where you can truly make a difference and change people's lives. You will join the largest social housing association in the Midlands. We're much more than just houses; we build homes, strong communities, and make a real and positive difference to the lives of our customers. We recognise the unique and individual needs of people, so if you are interested in this role but would like to explore a different way of working to the standard Monday to Friday, 9-5 approach, then please highlight this on your application or discuss it with us at the interview stage. After all, we want to attract the best people to work for us and we know that one size does not fit all. Platform is a great place to work, we offer lots of opportunities for you to get involved, share ideas and shape what we do - from networking groups through to fun community and social events. This is an exciting time to join us, that will provide you with real exposure to the wider dynamics of a truly modern housing association that will play a major part in delivering our 5-year corporate strategy., We put colleagues and customers at the heart of all we do. Valuing difference, we are free to challenge each other and are open and honest in our relationships. Own It We say what we'll do and then we do it. We listen, understand and are empowered to make decisions. We look for our own ways to learn and adapt and focus on what we can do. One Team We are connected, collaborative and in it together. We want everyone to reach their potential and be the best they can be. We actively support each other to make this happen. Be Brave We are curious and courageous. We look for better ways to do things, are comfortable trying them and learn quickly. We are not afraid to stand out from the rest and celebrate our successes.


• Basic salary of up to £37,103 per annum depending upon experience plus opportunity to earn more from out of hours and voluntary overtime
• 25 days holiday plus opportunity to buy additional 5 days leave
• Salary sacrifice pension scheme with combined contributions of up to 20%
• PPC Van + Fuel Card
• Mobile phone, iPad & lone worker device provided
• Access to free healthcare and dental plan through Medicash
• Find out about working for us and our other great benefits About Platform Property Care (current-vacancies.com)