National Account Manager

Home-based, with some weekly travel to either our Manchester or Scunthorpe office, and you'll need flexibility to frequently travel nationally For this role you'll be required to complete a full National security and DBS check We're looking for a National Account Manager to join Co-op Wholesale. In this role, you'll be accountable for the day-to-day management and operations of our current largest corporate account, Compass. It's a high-profile role where you'll own trading, forecasting, and service management within the account, as well as retail development across 3 business units: defence, healthcare, and education. It's a position requiring high levels of professionalism, and if you can bring the skills and experience that we're looking for, you'll have the chance to make a big impact. What you'll do

• Deliver the annual net sales recruitment plan for the Compass partnership
• Provide high quality support and partnership to counterparts at Compass, building meaningful relationships across a variety of role types
• Manage the specific requirements at Compass, unique to the business units identified above, making sure risk, governance and protocols are managed correctly
• Own the operational and brand standards for the account
• Provide and understand insight into project performance, driving activity and actions to increase performance
• Plan and prioritise account management activity in line with the partner engagement strategy
• Manage any partner issues, complaints, and escalations through to resolution via the Sales partner feedback loop
• Identify growth opportunities by collaborating with key partners and driving initiatives to ensure their successful implementation
  
  Experience of driving sales and managing large corporate clients within convenience retail
• The ability to develop and continually improve capability in the team, striving for best in class service
• Experience of sales and strategy development
• Good knowledge of the wholesale/retail industry, product categories and market dynamics
• Confidence in communicating and presenting to partners and colleagues at all levels
• The ability to understand growth in a challenging market
  
  As part of our Nisa team, you'll get all the great benefits, training, and opportunities you'd expect in a large business like Co-op, as well as the close-knit culture and breadth of exposure that comes with working for a much smaller organisation. Your package includes:
• 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services)
• An annual bonus (based on personal and business performance)
• Private healthcare
• 28 days holiday (rising to 32 with service) plus bank holidays
• A pension with up to 10% employer contributions
• Coaching and training to support your career development
• Hybrid and flexible working options to support your work/life balance
• Wagestream app - giving you access to a percentage of your pay as you earn
Building a diverse working environment We're actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.