National Operations Manager

JOB DESCRIPTION Regional Operations Manager East MAIN PURPOSE Ensure the smooth running of Everyone Health operations across the health contracts running across the Eastern side of the country max 8 services per FTE, with a focus on people, core operations, accounts, project delivery and strategy. SUMMARY OF RESPONSIBILITIES AND DUTIES Supporting processes and managers with staff recruitment and retention ensuring that services can continue to operate to the required levels of the service Supporting managers in managing stock control and inventory checks. Oversee operational service accounts ensuring that managers deliver them in line with the budget set, and regional targets are met Management and support of service managers/coordinators as required to ensure that key performance indicators (KPIs) are met Supporting local manager and service relationships with commissioners and other key stakeholders Ensuring that health and safety regulations are followed by managers Creating and

monitoring projects and teams, using MS planner and other tools. Supporting the business development team to generate new business in line with the company growth strategy Reviewing workloads and staffing levels to ensure KPIs can be achieved. Supporting the Directors vision and process ideals for Everyone Health Ensuring staff working on services have positive wellbeing and are operating efficiently. Ensuring service users are satisfied with the service they receive from Everyone Health Ltd Supporting all functions of the business to work together. Acting as a bridge between operations and leadership Coordinating and supporting operations across the region, troubleshooting as needed. Support the group of managers in reporting, developing and working together. Essential Operational experience managing public health services and staff Bachelors degree in a health related subject, clean full driving licence, experience in setting and managing budgets and accounts and working to clear
targets. Excellent communication and negotiation skills. Desirable Masters level degree in a health related subject, experience at regional management level. Salary: Range £55-65k FTE basic salary plus car and benefits.