Navy Command - Supply Chain Operations Manager

Enact the role of Intelligent Customer to retain adequate resources and technical competence, to set requirements, understand the contract, monitor, measure and assess whether the deliverables and activities of the Service Provider (SP) meet the requirements of the contract.
Responsible for the delivery and management of the following Naval Base Supply Chain Department functions/outputs: Materiel Accounting, Naval Stores, Procurement and Customer Liaison.
MOD Main LOGS IS Account holder. Hold delegated powers of write-off for Losses appropriate to the grade. Ensure communication of the Naval Stores Account Materiel Loss Procedure, Stocktaking Programme and Armament musters.
To assure the services delivered by the SP are compliant with the Contract and comply with the requirements of the Secretary of State's Policy Statement and its amplification in any Defence Safety Authority publication.
Ensure the SP is held to account raising any concerns to the appropriate NBC Authority. (Commercial, Safety or Security).
Assure value for money whilst seeking to increase platform, infrastructure and asset availability and materiel resilience.
Challenge the quality of service provision to ensure MoD receives the required level of service compliant with legislation, MoD Policy and industry standard. Take prompt action if requirements are not met including under and over provision.
To build and maintain a positive customer/supplier relationship, seeking opportunities for development and continuous improvement.
Build networks within the organisation, Programme Management Office, Finance, Commercial, Health & Safety and Security, the Customer and with other Naval Bases.
Management and mitigation of the MOD risk that lies within the FMSP contract- reporting through the monthly SCPR and engaging with the SP on the Joint Risk Register.
Representation of MOD position for problem solving and dispute resolution.
Articulation of the requirement and priority for service delivery by the Service Provider to achieve NBC (D) outputs.
Engagement with the Service Provider in implementing Continuous Improvement measures, and Supply Chain lead for Transformation/CI initiatives under FMSP.
Liaison with NBC (D) customers to assess customer satisfaction and engage the Service Provider to effect improvement if required and provide positive feedback where appropriate.
Ensure Business processes are in place where appropriate.
Ensure Responsible Persons have been appointed by the SP and they are discharging their obligation on behalf of Head of Establishment as Landlord or the site/Duty Holder.
Liaison with all key stakeholders to facilitate the introduction of new Authority systems and processes.
Responsible for Inventory management and Supply Chain requirements within the FMSP contract.
Assure the safe custody and issue of stock to authorised customers to meet required delivery dates iaw Defence Logistics Framework.