NCG Apprenticeship

What makes DHL great?Our People! We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world.

Distinguished as No. 1 World's Best Workplace by Great Place to Work and Fortune Magazine.

Start YOUR career with DHL today...

Hours: Monday - Friday with flexible shift patterns, which will include Days & Nights (10:00-20:30, 11:00 - 21:30, 12:00 - 22:30, 13:00-23:30)

Location: DHL Aviation at East Midlands Airport

Grade: P

Department: Air Network Control Group

DHL is the most international company in the world with a global network in over 220 countries and territories across the globe, and a workforce exceeding 500,000 employees serving 2.8 million customers worldwide. We pride ourselves on our inclusive and diverse workforce, as demonstrated through our initiatives such as DHL4All.

As DHL continues to grow, we've an excellent variety of employee benefits available! These include:

• Competitive salary, including unsociable hours shift allowance


• Annual bonus up to 5% (depending on company performance)


• Free onsite parking


• My DHL Rewards (discount, saving, cash back at over 3000 retailers)


• Pension Scheme with up to 6% company contribution


• DHL Share Purchase Plan (after 3 months)


• Private Medical Scheme (after 12 months)


• Access to Occupational Health


• Enhanced Maternity pay (after 12 months)


• Cycle to Work scheme


• CIS Induction - a week's all expenses paid induction to our Company Values!


• HealthyMinds - Employee Assistance Programme


summary:

• Network Control Group manage in the consolidation and handling on data for all inbound and outbound air and road material into EMA Hub. Team consistently work with local and EU teams to manage the air and road network to ensure seamless connectivity.


• DHL Aviation are currently recruiting for a Aviation Quality & Improvement Specialist Apprentice, to join our Network Control Group department at our site at, East Midlands Airport, on a fixed term contract for the duration of the Apprenticeship.


Key responsibilities:

• High level of focus on safety, on time departure, maximum capacity utilisation, fuel optimisation and extra load device (ELD) loading to ensure the efficient operation of the EU and Intercontinental air network. In this role you will also be responsible for the management of inbound/outbound data transmissions, crew liaison/fuel coordination and flight watch functions.


• Optimise load planning in order to achieve density and fuel optimisation targets. Coordinate on time build-up of ULDs by the reloads in order to maximise uplift and contribute to on time departure performance.


• Monitor the arrival/departure times of all air movements and capture delay codes that reflect the scenario on the ground.


• Acknowledgement and implementation of Network Routing Updates (NRU).


• Report on performance at flight level.


• Collaborate to ferry material in to/out of EMA in order to maximise available air capacity.


What will the apprentice be doing?:

We are currently recruiting for a motivated and enthusiastic individual to join DHL Hubs & Gateways UK.

• Strong communication and across various stakeholders - INCC, NCC, RTC , intra EU connectivity


• Working with UK GTWs to manage performance


• KPI Management - WLF, Density, FOP


• A/C Fuelling management


• Mass and Balance Training


• Commercial Uplift Monitoring


• Management of HMRC Customs Processes for DDI network (NCTS5 support)


• Supporting and streamlining presentation from IB UK SVCs


• Yard Management/ Restructure support


What training will the apprentice take and what qualification will the apprentice get at the end/

End-Point Assessment (EPA):

• Professional Discussion


• Multiple Choice Exam


• Project report, presentation & questioning


Delivery Method:

• Online portfolio to update with learning and development


• Diarised virtual appointments with a dedicated Learning Coach


• Attendance to training sessions, workshops, masterclasses (online


Skills and Personal qualities required:

• Communication


• IT


• Attention to detail


• Organisation


• Customer care


• Problem solving


• Administration


• Numeracy Skills


• Analytical Skills


• Logical


• Team working


Qualifications required:

• GCSE (or equivalent UK level 2 qualifications) at grade C/4 or above in English and Maths - Evidence of certificates must be provided


Things to consider:

• Additional training to take place to develop knowledge, skills, and behaviours in accordance with this Apprenticeship standard.


• Please ensure you can travel to the location comfortably before applying.


• We have the right to close this vacancy before the closing date if there is a high number of applications.


Applications:To apply for the position, please submit your CV detailing your full and complete 5 year history including employment, education and any gaps of unemployment longer than 28 days. Please note, if you are an internal applicant you are required to let your manager/supervisor know that you are applying for a new position.

Closing date: Monday 2nd September 2024

Our recruitment process at DHL Aviation

From a candidate who has identified an exciting opportunity to join us and make a real difference, to becoming an established team member connecting people and improving lives, we want to ensure your journey is as smooth and enjoyable as possible. We ask competency-based interview questions to keep our recruitment processes fair and consistent, so please be ready to share your experiences and achievements with us! We also understand recruitment is a two-way process, so we'd ask that you share any feedback and ask questions along the way to ensure we are the right fit for you.

Next steps:Once you have applied for a role, an email confirmation will be sent to you to let you know we have received your application. A member of our HR Recruitment team will then be in touch with the outcome of your application, which may include a short pre-screening conversation. If you have any queries regarding the recruitment process or for more information on our roles, please contact us viahguktalent@dhl.com

Please note:Due to the nature of our business we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants to provide a full 5 year employment history. In addition to this, we are required to carry out a Criminal Record check.


• Attention to detail


• Organisation


• Customer care


• Problem solving


• Administration


• Numeracy Skills


• Analytical Skills


• Logical


• Team working, GCSE (or equivalent UK level 2 qualifications) at grade C/4 or above in English and Maths - Evidence of certificates must be provided
  
  What makes DHL great?Our People! We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world.


Distinguished as No. 1 World's Best Workplace by Great Place to Work and Fortune Magazine., DHL is the most international company in the world with a global network in over 220 countries and territories across the globe, and a workforce exceeding 500,000 employees serving 2.8 million customers worldwide. We pride ourselves on our inclusive and diverse workforce, as demonstrated through our initiatives such as DHL4All.

As DHL continues to grow, we've an excellent variety of employee benefits available! These include:

• Competitive salary, including unsociable hours shift allowance


• Annual bonus up to 5% (depending on company performance)


• Free onsite parking


• My DHL Rewards (discount, saving, cash back at over 3000 retailers)


• Pension Scheme with up to 6% company contribution


• DHL Share Purchase Plan (after 3 months)


• Private Medical Scheme (after 12 months)


• Access to Occupational Health


• Enhanced Maternity pay (after 12 months)


• Cycle to Work scheme


• CIS Induction - a week's all expenses paid induction to our Company Values!


• HealthyMinds - Employee Assistance Programme