Neighbourhood Housing Officer

You will be working as a Neighbourhood Housing Office within neighbourhoods across the borough of Gateshead proactively managing tenancies, providing early intervention and support to prevent tenancies from failing.

You will be a key point of contact for customers and provide a face-to-face service delivering a range of tenancy management activity including property condition checks, identifying and managing breaches of tenancy and estate management, reporting and tackling environmental issues to ensure neighbourhood are clean, safe and sustainable.

People really are our greatest asset at Gateshead Council, and we value every employee. We encourage our people to think differently, do the right thing and be innovative. You'll have the scope to work flexibly across the service, giving you plenty of opportunity for a varied, enjoyable and productive day.

A bit about Gateshead Council…

We're responsible for the day-to-day housing management of over 18,000 council owned homes across the borough which stretches from Bill Quay to Chopwell.

We're truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a sector leading service. We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are.

Neighbourhood Housing Officer - 1 x Permanent part time post 18.5 hours working Monday, Tuesday and alternating Wednesdays)

Salary - Grade G (£29,777 - £32,076)

Do you want a role where you're recognised for what you do, given the opportunity to thrive and have the chance to be the best version of yourself? Do you want to work with us in making our neighbourhoods great places to live? If so, please keep reading as you're just what we're looking for!

We've got an exciting opportunity to join our brilliant team whose ambition is to deliver on the promises we make to our customers. Interested in joining a great organisation with an employee offer and experience that rivals others, then this could be an opportunity you just don't want to miss., You'll be paid a competitive salary plus additional allowances where relevant
We'll help you save for your future with an outstanding employer contribution to your pension of approximately 18.9% per year
You'll have access to great health and wellbeing support, including discounted membership to GO Gateshead Leisure Services and ability to use our cycle to work scheme
You will receive a generous mileage allowance when using your vehicle for work purposes
You'll get a generous annual leave package per year and the chance to buy up to 10 additional holidays per year
We'll give you the chance to take advantage of various offers and discounts on shopping and household spend; including O2, Virgin Media and Dell

It's time to apply!

We're delighted that you want to come and work with us. Please take a look at the full job profile via this link. It's important that you read it in full and check that you meet the essential criteria, because when we start choosing people to come and meet us we'll be checking to ensure that they meet the essential criteria as set out in the job profile.