Neighbourhood Operative

As a Neighbourhood Operative, you will be working as part of our street cleansing team, you will be responsible for ensuring our City Centre is kept clean at all times by undertaking a range of street cleansing activities and ensuring all work is carried out by the appropriate Safe Systems of Work.

The duties of this role will involve:

• Sweeping streets


• Emptying bins


• Litter picking


• Removal of small-scale graffiti


• Collection of other associated waste as required.


These roles are 37 hours a week shifts 9:30 am until 5:30 pm on a fixed rota. The rota pattern requires you to work every weekend which attracts a weekend pay increment (you will have 2 days off in the week). The rota for these positions is Sunday to Thursday with Friday and Saturday as the days off.


• be reliable and committed


• have a professional attitude and are willing to take on the tasks and duties within the remit of the role and service area


• be physically fit and able to walk for long periods and work in all weather


• able to undertake various labouring tasks involving bending, pulling, and lifting.


• customer-focused and able to remain respectful, calm, and polite in environments where they may experience challenging behaviours or situations when assisting the general public and customers by responding to minor queries and complaints


• confident to take appropriate action to avoid formal complaints.
  
  In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remain at the heart of everything we do.


Our Values are:

• Open and fair: We are fair, open, and transparent.


• Nurture and develop: We help and encourage everyone to be their best and do their best.


• Engage and empower: We talk and listen to others, working together as one.


• Create and innovate: We embrace new ways of working to continuously improve.


• Own and be accountable: We work together to deliver the best services for our residents.


• Value and respect: We put diversity and inclusion at the heart of all we do.


About the team we are recruiting to

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

The Streetpride Service is Coventry City Councils Street Cleansing and Grounds Maintenance Service. It has a responsibility and statutory duty to keep the City Clean, Green and attractive for all.

Keeping the City clean and green is a huge challenge and not one we can do on our own. The service is delivered by a flexible locally committed workforce who work well with the different residents, communities and partners ensuring a One Coventry approach by enabling people to do more for themselves.

The service operates out of 3 strategically based sites in the City and provides a cleansing service 7 days per week for 52 weeks of the year.

We currently clean 10'000 miles or road network each year and empty over 3'000 street litter bins each week.

The service is also responsible for delivering the Grounds Maintenance works across all our Parks and Open Spaces including our 5 Green Flag Parks and cuts approximately 6 million square metres of grass every 20 working days. That is the equivalent of cutting one thousand football pitches., Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans


• Are currently in care or have previously been in care


• If you consider yourself to be disabled or if you have a long-term health condition