Neighbourhood Team Leader
MID DEVON DISTRICT COUNCIL, Tiverton, Devon
Neighbourhood Team Leader
Salary not available. View on company website.
MID DEVON DISTRICT COUNCIL, Tiverton, Devon
- Full time
- Permanent
- Remote working
Posted 1 day ago, 26 Oct | Get your application in today.
Closing date: Closing date not specified
job Ref: 54bd4a4df48d4cefbf007f18c3abd72f
Full Job Description
Do you value career development? Are you looking for a new social housing challenge in a beautiful part of Devon? Would you embrace the chance to lead a committed Neighbourhood team in an effective local authority housing service? We have an opportunity for a Neighbourhood Team Leader to join our in-house housing service (Mid Devon Housing) working across the district based from our Head Office in Tiverton. Our benefits include, As a Neighbourhood Team Leader your duties will include but are not limited to:
- Have a commitment to great customer service delivery
- Focus on leading a team that delivers our tenancy sustainment/rent arrears and allocations service and supports the wider delivery of our core housing services
- Achieving high levels of tenant satisfaction and tenancy sustainment
- To lead, motivate and manage an effective team of Neighbourhood Officers and Allocations Officers
- Contribute to the achievement of its housing targets and objectives across all service standards and performance indicators
- Play a key part in taking forward our services and delivering a community focused housing service that puts the tenants at heart of what we do
Excellent communication and mediation skills are essential - An ability to solve problems is also important
- You must be able to organise your own workload
- You need experience in housing management or a customer focussed service
- You must have an understanding of landlord and tenant obligations
- You will have a clear customer focus and a flexible approach
- You will have good people skills with a passion for making a difference
Competitive rate of pay - Generous annual leave entitlements
- A flexible benefits scheme including access to discounted shopping (online and high street) and events
- Discounted leisure memberships
- DBS check
- Employee Assistance Programme
- Excellent training and development opportunities leading to nationally recognised qualifications
- Monday to Friday (except following the 8 bank holidays and Christmas)
- Free parking at site