Neonatal Unit Administrator

We are looking for a warm, friendly, forward thinking administrator to join our close-knit team 14 hours per week. The hours will be over 2 set days , 8 - 3.30 pm. As Neonatal Administrator you'll be welcoming families and professionals onto the unit with a smile, whilst performing an assortment of administrative tasks to support the clinical team across the NICU. Your day will be fast paced with the clinical situation ever changing, responsibilities include answering phone calls and coordinating appropriately as well as providing general administrative support to the unit. Therefore the ability to organise and prioritise ones own workload is essential.Main duties of the job

• To work as a member of the multi-disciplinary team providing efficient and effective reception and clerical support to the Neonatal Intensive Care Unit and Transitional Care.
• Act as first point of contact for all patients and visitors attending Neonatal unit. The post holder will come into direct contact with patients, carers, relatives, and healthcare professionals.
• Provide a comprehensive administrative support service to the Neonatal Ward and reception.
• Be expected to organize their workload to ensure that an efficient service is provided.
• Liaise with other departments for example paediatrics, phlebotomy and maternity wards.
• Carry out their duties in such a way as to make a direct and positive contribution to the unit.
• Always maintain confidentiality and work within the Trusts GDPR policy
  
  Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey. We also run many specialist clinics in the community and local community hospitals and other healthcare facilities. Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care. This is an exciting time to join our Trust, as we work on the expansion of our theatres at Ashford Hospital and move towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures; with care delivered by dedicated, specialist teams in a modern and well-equipped environment. We hope to use this centre to create an environment of learning and to facilitate training of the next generation of our skilled NHS workforce. Our plans are ambitious - why not, come and be a part of our journey.