Network Security Professional

Working within a bespoke team delivering a subset of managed security services. The role holder will provide lead technical support on complex security issues and projects - liaising with customer representatives or vendors and directing other support staff where appropriate. This role can be based in London, Birmingham or Manchester. Hybrid (3 days office based & 2 days remote) Mon-Fri 9am-5pm. SC and DV Clearance must be obtainable. Must be a UK citizen to obtain the required clearance.What you'll be doing

• Form an integral part of our 247 shift team providing security in-life technical support.
• Be a Subject Matter Expert for a wide range of technologies & security products.
• Detect, respond and resolve complex security incidents, problems and changes within the operational environment.
• Provide 3rd line SME support, responsible for the high priority incident while resolving within the agreed SLA.
• Be the technology SME for specialised products and services.
  
  Troubleshooting
• Network Security
• Incident Management
• Customer Service
• Network testing
What we'd like to see on your CV
• 3+ years working within a Network engineering role.
• 3+ years working within a specialist security operations role.
• Extensive stakeholder management, working directly onsite with customers and their complex network solutions.
  
  With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.
We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

At BT, we entertain, educate, and empower millions of people every single day. We're a brand built on connecting people - whether that's friends, family, businesses, or communities. Working here, you'll receive an attractive salary and a range of competitive benefits, but - more than that - you'll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.
• Competitive salary
• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• On-call allowance
• 25 days annual leave (not including bank holidays), increasing with service
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.
• Discounted broadband, mobile and TV packages
• Access to 100's of retail discounts including the BT shop
Flexible Working This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week. #LI-Hybrid