Neurological Rehabilitation Health Care Support Worker

Snowdon is a 14 bedded unit which specialises in the treatment of adults with physical and cognitive impairment following a recent neurological event or a long- term neurological condition. It is located within the South of England Rehabilitation Centre (SERC). Within this unit there are also two level 3 physical rehab wards and one level 2 neuropsychiatric rehab unit for patients who have acquired a brain injury.

You will work as a member of a multidisciplinary team alongside service users to promote independence and daily living skills, including personal hygiene, diet and fluids, encouraging them to engage in social or leisure activities as identified within their Care Plan. This role will assist and support qualified staff and carry out assigned tasks as directed, without supervision.

This role will provide support in management of risk, developing therapeutic relationships, supporting people to live meaningful and fulfilling lives.

Main duties of the job

To assist qualified staff daily in the provision of care and undertake tasks to facilitate the smooth running of the service as directed by the Service Lead.

Develop rapport with patients and treat all patients, carers an staff with dignity and respect.

Work with nursing staff, multi-disciplinary teams, and other allied health professionals.

Use interpersonal and communication skills to de-escalate and reduce aggressive behaviour if encountered from patients and carers.

Act in a manner to respect the customs, individuality, values and sexuality and spiritual beliefs of all patients.

Using judgement skills when seeking of feedback from patients to inform qualified staff to enable the development of services.

Following training and meeting competences undertake task delegated by qualified staff i.e., documenting patients care keeping records up to date on computer, carry out routine observations documenting findings and informing qualified staff.

To raise incidents appropriately via the reporting system in an accurate, objective and concise manner.

To ensure timely and accurate recording of patient information on patient systems.

Receive routine information and communicate to line manager /Clinical lead.

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.