Night Concierge - Leeds

+ Responding positively to customer requests and queries, efficiently offering solutions or recommendations
+ Completing concierge check lists, feeding back information, and completing incident reports if required
+ Developing and delivering effective administrative procedures
+ Ensuring that security of the service is maintained by completing hourly checks and constant monitoring of CCTV
+ Ensuring the safety and security of the building
The successful candidate will have, As Night Concierge you will provide first contact and security to the customers at night within a supported housing scheme. The post-holder will be responsible for controlling access to the building, dealing with emergencies, carrying out Health and Safety checks and communicating any concerns or events to the rest of the team.
This is an active evening role which will require a high level of diligence, keen observation skills and great interpersonal skills.
We provide 24-hour support to our customers each day and every day. You'll work on a rota basis between the hours of 7pm and 07:00am and take your turn working weekends and bank holidays.

+ Experience of security or working with vulnerable adults in a similar role is essential
+ A strong work ethic and duty of care and be able to contribute to a positive team approach
+ A positive, can-do attitude
+ Must be able to work independently.
+ Basic health and safety knowledge
+ NVQ2 in Front of House Reception or similar is desirable

Founded in 1971, St Anne's Community Services has become one of the largest and most respected charities in the North of England. We support nearly 2,000 vulnerable adults in specialist residential, supported living and outreach services, enabling them through exceptional care and support to live their best possible life.

Our vision is 'A life without limits for the people we support' which reflects our culture of a knowledgeable, passionate and dedicated workforce.
This role is 22.5 hours per week, working on a rota basis between the hours of 7pm and 7am involving working weekends and bank holidays., St. Anne's wants to reward its employees for their hard work. Employee benefits include;
+ Rising annual leave each year to a maximum of 33 days (including statutory holidays)
+ 24 Hour Employee Assistance Programme
+ Continuous opportunities for ongoing training and career development
+ Cycle To Work scheme
+ Refer A Friend recruitment initiative
+ Flexible working opportunities (where applicable) upon successful completion of probation period
+ Group Personal Pension Scheme
+ Discounted income protection scheme
+ Free car parking at most services
+ Free life assurance cover