Night Duty Manager

£21753

Emeria UK, East Grinstead, West Sussex

Full time
Permanent
Onsite working

Posted today, 23 Sep | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: b806a5c1d469466fa5299faa3e655c22

Emeria UK

Full Job Description

Perform, if necessary, any employee's duties in order for continual operation of the development.
In the event of an emergency, call the appropriate response team or authorities.
Assess individual wellbeing of residents on a daily basis through personal interaction including conversation, visiting apartments and meeting resident requests.
Perform other duties as assigned by the Management Team.
Meet the assigned work hour requirements of the Development.
Maintain records in line with internal procedures, ensure all data is protected and kept secure at all times.
Follow and stay in line with the approved operating budget.
Complete your continuous professional development training and attend all training events/meetings as directed by your Estate Manager and Human Resources., By joining us, you will work with industry professionals who are committed to providing the highest levels of customer service, as well as ensuring we put our people first.

Customer service - a passion for providing an exceptional level of customer service at all times, ideally in a face to face environment.
Communication - a natural communicator, with the ability to resolve issues and complaints effectively
Health & Safety - an understanding of the importance of health & safety, experience of dealing with challenging or emergency situations
IT - able to operate Microsoft Office applications, and confident in learning new systems
Administration - organised, methodical and experience of keeping accurate records
Personal - an outgoing personality, with the ability to build professional relationships with colleagues and customers, self-motivated, pro-active, team oriented, and innovative.

FirstPort is the UK's leading property management company, caring for our customers' homes across England, Wales and Scotland. With over four decades of experience and over 3,100 employees, FirstPort works with developers, investors, freeholders and over 1,600 Resident Management Companies.