Night Manager

Arora Group

Night Manager

Salary Not Specified

Arora Group, Bishopsgate, Surrey

  • Full time
  • Permanent
  • Onsite working

Posted 4 days ago, 27 Sep | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: a230578a41a444759da315dfca5fd4cf

Full Job Description

Night Managers in our luxurious hotel play a crucial role in overseeing the hotel's overnight operations, ensuring the highest standards are maintained across all departments. Their leadership and ability to perform under pressure are key in maintaining our exceptional service and safety for our guests.

  • Deliver and maintain exceptional levels of customer service.
  • Ensure the security of the hotel throughout the night.
  • Conduct regular health and safety checks.
  • Manage and respond to any incidents or accidents involving guests or team members.
  • Provide operational support to all departments as needed.

    Excellent communication and interpersonal skills.
  • Exceptional attention to detail and a drive to maintain high standards.
  • Strong leadership and motivational abilities.
  • Resilience and a proactive approach to problem-solving.
  • Adaptable and ready to handle any situation.
  • A smart and professional appearance.
  • Micros and Opera PMS experience is a must.
  • Experience in a similar role within a 5-star hotel is a significant advantage.

    Fairmont Windsor Park is a beautiful, heartfelt retreat surrounded by 40 acres of English countryside that blends iconic heritage with modern elegance. Our five-star hotel includes 251 luxurious bedrooms and suites accompanied by 7 restaurants and bars offering an unrivalled dining experience. The spa and wellness facilities are inspired by nature and the hotel has state of the art conference facilities.

    Competitive salary
  • Holiday - 28 days holiday, enhanced after 5 years of service. But there's more...
  • Free meals on duty.
  • Complimentary on-site parking is available whilst on duty.
  • Free limited shuttle service between the hotel and Heathrow Terminal 5 and Egham Station.
  • Discounted employee friends & family rates at Arora Hotels.
  • Food and beverage discounts.
  • Christmas gifts and employee parties.
  • Introduce a friend scheme.
  • Cycle 2 work scheme.
  • UK attraction discounts @ Merlin Entertainments.
  • Taste card.
  • Life assurance scheme.
  • Wage stream.
  • Employee assistance programme.
  • Arora star employee recognition.
  • Long service recognition award.