Night Manager at Pennyhill Park

Our Night Manager will be responsible for;

• Overall operation of the hotel during the night time hours
• Attending to guests' needs and requirements including check in and check out procedures
• Maintain presentation of key front of house areas to include some cleaning duties
• Deliver room service requests to guest rooms when required
• Handle telephone enquiries including basic hotel reservations
• Coordinate all emergency procedures in the event of any incident in and around the hotel premises and grounds including fire and other serious incidents
• Undertake night audit procedures
• Responsible for the security and integrity of property and guests whilst on duty, whilst adhering to company policy and legislation
• Manage and delegate tasks to members of the Night Porter team ensuring that all duties are carried out in a timely and efficient manner
• Training and coaching of the Night Porter and Supervisor are carried out in a timely manner as well as regular catch up and reviews.