Night Porter

We're currently recruiting a dedicated Night Porter to help ensure the smooth running of operations at The Venues Collection on a full-time basis, contracted to 40 hours per week. As a Night Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: Rotating shifts Great things happen when people get together in our spaces to meet and spaces to sleep at Sedgebrook Hall. From conferences, meetings, training, and every business event in between our venue provides an informal atmosphere where you and our guests can be themselves. We combine our spaces with a bigger family. Sedgebrook Hall is part of The Venues Collection - a division of Compass Group UK & Ireland, the market leader in contract catering & support services. Could you bring your spark to The Venues Collection? Here's what you need to know before applying: Your key responsibilities will include:

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
• Handling certain reception duties, Checking in/out, answering phone enquiries & running the night audit
• Responding to customer requests where required
• Running errands
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
  
  Be adaptable and easily embrace changing priorities
• Be a brilliant communicator and easily build relationships
• Have experience delivering high-quality customer care
• Take initiative and make decisions that are right for our customers
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability
  
  Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, and empowered to reach their full potential and to thrive. Because diversity is our strength!, Welcome to The Venues Collection, a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities.Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas.At the Venues Collection, we are proud to welcome new talent to join our teams and develop existing team members already working with us.We are pleased to offer flexible employment options from full-time roles, part-time hours or casual work across a variety of apprenticeships and careers.Whether a Chef, a Waiter, a Bar Manager, an Operations Manager, a Receptionist or a Housekeeper; we consider each role as important as the next to ensure our guests leave having had a memorable experience, for all the right reasons.The Venues Collection is part of global catering and support services provider, Compass Group UK & Ireland.The Venues Collection won Team of the Year at the 2021 Meetings & Incentive Travel Industry Awards, one of the biggest event industry awards in the business.