Night Porter - Tring, Hertfordshire

Salary not available. View on company website.

Pendley Manor Hotel, Tring, Hertfordshire

Posted 1 week ago, 6 Nov | Get your application in now before you're too late!

Closing date: Closing date not specified

job Ref: bb5baeda35694be7946871739e48f4b4

To handle all queries promptly ensuring the customer receives friendly and efficient response which accurately meets their demands.
To undertake the out-of-hours check in and check out of guests, ensuring that accounts are settled before departure.
Cash and Card handling, Key security.
To carry out the night audit in line with company procedures.
To carry out night security checks at the agreed times.
To identify any maintenance issues and log them on system.
To provide information and porterage service when requested.
To carry out guest wake up requests on time and deliver newspapers to rooms.
To check that only residents are on the premises once functions have finished.
To prepare and serve any food and drink from the 24 hour menu upon request to residents
To ensure that the public areas of the hotel and clean and tidy at all times including the fireplace
To comply with all the company's policies and procedures in relation to Fire, Health and Safety along with any other reasonable requests made by Management.

We have an opening for a "people person" who enjoys delivering a high level of customer service to our guests.