Night Reception Team Member

As a Guest Service ambassador, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.
What you will be doing:
• Welcomes late arrivals and takes reservations over the phone during the evening
• Provides a personal welcome for guests and creates a warm and friendly atmosphere
• Ensures the guest's stay runs smoothly
• Handles any guest complaints or problems, reporting them and any incidents that occur during the night to the General Manager
• Helps prepare breakfast
• Ensures the safety of the people and property in the hotel
Your experience and skills include:
• Team spirit
• Guest oriented and service minded
• Well organised
• Has a strong sense of ethics, leads by example
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion