Night Receptionist

This role is on a zero-hours contract but will be for

two to three nights a week and the possibility to pick up extra hours to cover

holidays. You will be working overnight

shifts, from 10 pm until 6 : 30 am.

As a Receptionist for The Belfry Hotel & Resort you will make it

your number one priority to deliver an outstanding, lasting impression to all

guests arriving and leaving the resort. No task is too big or small when it

comes to our guests' needs.

As a Receptionist it will be your role to :

Ensure

the efficient running of reception on a daily basis

Register

guests into the hotel and check them out, deposit valuables into

Issue

guests keys ensuring that the hotel policy is adhered to

Provide

excellent guest service, resolving problems when they arise and

identifying opportunities to make guests' experiences memorable and

Excellent

customer service skills with a genuine desire to deliver exceptional

experiences to each and every guest

Experience

working in a hotel would be preferred but is not necessary

Experience

working with Opera is preferred but not essential

The Belfry Hotel & Resort is an

award-winning hotel, home to 300+ luxurious bedrooms and suites, several

restaurants and bars, events and meetings spaces, a leisure club and spa. Our

three golf courses, including The Brabazon, are recognised as world-class, and

home to this year's Betfred British Masters. Whether you're drawn to our iconic

golf courses, the serenity of the spa, the excitement of guest services, or our

behind-the-scenes operations, there's a place for you in our vibrant team.

We are writing a new and exciting

chapter in the history of The Belfry. A major expansion and renovation project has

begun at our resort, due for completion in Autumn 2025. With a substantial

investment in excess of £80 million, we are enriching our resort including the

addition of a new event space, The Masters Suite, 149 extra bedrooms, a state-of-the-art

leisure club, and much more.

We believe in taking care of our team just as much as

we do our guests. That's why we were named in the 2024 Caterer's Top 30 Best

Places to Work, as well as Springboard's 2024 Best Employer. So, join us on our

The on-target earning potential for this role is £12.04 per hour,

compromising of a base hourly rate of £11.44 plus a qualified estimate of £0.60

gratuities per hour., Learning

Development

inspire and develop our team through on-the-job coaching & mentoring,

in-house training and provide access to our online learning platform, The

Belfry Campus. We offer apprenticeships in a host of subjects delivering

nationally recognised qualifications to help advance careers, and our LEAD

development programme empowers and inspires our teams to grow from Team Member

through to Executive roles. We aim to promote internally where possible,

nurture ambition and ensure all our team looking to progress have development

plans in place, to support you to achieve your potential.

Wellness

prioritise your wellbeing with discounted gym memberships and wellness

programmes for personal growth. Partnering with The Burnt Chef Project, we

offer mental health support and access to funded counselling. Our healthcare

schemes include life assurance, 24-hour GP services, and health cash-plans,

while our Menopause Support programme provides tailored assistance. With

Wagestream access, you can easily track earnings, manage savings, and access

wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports

sustainable travel for environmental and team wellbeing.

Showing our

appreciation

appreciate our team with our annual Belfry Awards, long service recognition,

and extra holidays for loyalty and team events. Enjoy discounts at our resort's

restaurants, bars, spa, and golf, for you and your friends & family. Access

to Perkbox provides discounts & vouchers for everyday use plus on the spot

rewards for your hard work. We provide free parking, a subsidised taxi service,

and complimentary meals during shifts.

Making a

difference

We are

committed to sustainability and are proud of our Silver Award from Green

Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands,

prioritises giving back to our local community and protecting wildlife. We

integrate ESG into everything we do, from charity initiatives, raising over

£20,000 last year, to golf course maintenance. We track charitable work at

personal, departmental, and resort-wide levels to showcase our community

contributions.

Our Values

Working

here is more than just a job' : we are a community that values each

individual's contribution and growth, whilst supporting each other's success -

regardless of department or role. Our Belfry Beliefs Make a Difference, Own

Our Actions, Better Together, and Deliver Every Day aren't just words;

they're the foundation of our culture and the essence of who we are.

If you're

seeking a place where you can contribute, grow, and have a lasting impact

then the Belfry Hotel & Resort is the place for you.