Night Receptionist 4 ON 4 OFF Night Receptionist 4 ON 4 OFF

Arora Group

Night Receptionist 4 ON 4 OFF Night Receptionist 4 ON 4 OFF

£26000

Arora Group, Hatton, Hillingdon

  • Full time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 31 Aug | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 6653a88f92ff4bd8b2f7700bb8c8633c

Full Job Description

Night Receptionists in our team play a crucial role in creating a warm and inviting atmosphere for our guests. Ensuring every guest receives excellent service throughout their stay.

Greet our guests with a warm welcome and an infectious smile.
Manage check-in and check-out procedures efficiently,
Provide guests with information about hotel facilities, services, and local area.
Handle guest inquiries and resolve any issues promptly and professionally.
Work closely with other departments to ensure seamless guest experiences.
Answering calls, allocating rooms, and preparing guests' bills.

Strong organizational skills and attention to detail.
Very good at multi-tasking and remaining calm under pressure.
Excellent communication skills with a high standard of written and spoken English.
A smart and professional appearance.
You value being part of a team and supporting your colleagues.
Most of all, you will have an approachable, positive, and proactive manner.
4-star hotel experience in a similar role is a real advantage.
Opera PMS experience is a plus.

The Arora Group is one of the largest private owner and operator of hotels in the UK, with over 6000 rooms in operation across 12 Global Brands, including Marriott, Hilton, Accor and IHG portfolios. Our values revolve around our people, our guests and achievement through ownership which has enabled our exponential growth over the last few years., Radisson Blu Heathrow Hotel & Conference Centre, London is unique from the outset. Perfect for weekend stays, spa breaks and business travel, the hotel features 464 bedrooms and suites, two restaurants, 42 beautiful meeting rooms as well as a health club with state-of-the-art Technogym equipment, jacuzzi, sauna and steam room facilities.

£26,000 + Great Benefits

Salary - 26,000
Holiday - 28 days holiday, enhanced after 5 years of service.
But there's more... We also have amazing team benefits!