Night Supervisor Night Supervisor

We are looking for a reliable and responsible Night Supervisor to oversee our night team and ensure the smooth running of the hotel during the night shift. The Night Supervisor will be responsible for managing guest requests, ensuring security and safety procedures are adhered to, and providing general support to the hotel staff.,

• Managing and overseeing the night team, ensuring they are performing their duties to the highest standard.


• Ensuring security and safety procedures are adhered to throughout the night shift.


• Handling guest requests and complaints in a prompt and professional manner.


• Performing regular security checks throughout the hotel.


• Providing general support to the hotel staff during the night shift.


• Assisting with any maintenance or housekeeping tasks that may arise.


• Setting up meeting rooms and other areas as required.


• Serving food and beverages to guests as required.


• Checking guests in and out of the hotel as required.


• Handling any emergency situations that may arise.


• Preparing reports for senior management as required.
  
  Previous experience working in a hotel or similar environment, preferably in a night supervisor role.


• Excellent leadership and management skills.


• Strong customer service skills and a friendly, professional demeanor.


• Strong communication and interpersonal skills.


• A good understanding of safety and security procedures.


• The ability to remain calm and composed in high-pressure situations.


• A flexible and adaptable approach to work, with the ability to work evenings and weekends if required.


• Good organizational skills and attention to detail.
  
  The Crowne Plaza Birmingham NEC is an impressive 242-room hotel located in an enviable position near the Genting Arena, NEC, and Birmingham International Airport. Nestled within picturesque grounds that overlook Pentigo Lake, the hotel can be conveniently reached within a 5-minute drive from the airport and railway station, and is situated just 10 miles from Birmingham City Centre., Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
  
  Our enviable employee discounts on bedroom rates across the lgh hotel portfolio.


• Access to the ihg employee room benefit programme across their global portfolio. (t&cs apply).


• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.


• Eye care


• Free legal & money advice


• Counseling sessions


• Hospital & death benefit plans


• Cycle to work scheme


• Wellbeing tips and support fitness videos


• Recipe ideas


• Advice on keeping active and healthy living


• Wellbeing podcasts and tv


• Breathing exercises


• 24/7 advice and support line


• Team reward & recognition


• Free meals on duty


• Free parking