Night Team Member - The Imperial Hotel Blackpool

Salary not available. View on company website.

Rbh Hospitality Management, Queenstown, Blackpool

Part time
Permanent
Onsite working

Posted today, 8 Nov | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 440dd996a33b4b7b8e20b495fa576983

Rbh Hospitality Management

Full Job Description

Are you a night owl who loves the quiet buzz of the late hours? Join our team and keep the magic of the hotel running smoothly while the world sleeps!
Welcome late-arriving guests with a friendly smile and help them settle in, handling check-ins, check-outs, and everything in between.
Handle night audits and end-of-day reports, keeping things organised and ready for the morning crew.
Be the go-to for any guest requests during the night, whether it's room service or an extra pillow, bringing comfort even in the wee hours.
Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning.
Monitor safety and security through regular checks, making sure guests enjoy a peaceful night's stay.
Coordinate with the early morning team to hand off a seamless shift, so everyone's ready to take on the day.
Balance and reconcile daily financial transactions, including room revenue, food and beverage sales, and other charges
Prepare end-of-day financial reports for management, ensuring accuracy in accounting records and resolving discrepancies
Check in late arrivals, assist guests with any inquiries, and provide overnight front desk support, ensuring a seamless guest experience
Conduct regular security checks throughout the hotel premises to ensure guest and property safety
Collaborate with the front office and accounting teams to address any issues identified during the night audit
Maintain clear communication with the day team by preparing handover notes and ensuring all relevant information is recorded
Handle any emergency situations overnight, acting as the point of contact and coordinating with necessary department.

Previous experience in hospitality or finance roles, with an understanding of accounting principles
Strong attention to detail and accuracy, particularly in financial reconciliation
Good communication skills and the ability to handle guest enquiries professionally
Basic IT skills and familiarity with property management systems (PMS)Flexibility to work night shifts and the ability to remain focused and productive
Friendly and welcoming, ready to offer service with a smile-even at 3 a.m.
Good with numbers and detail-oriented, especially when handling nightly audits and reports.
Reliable and calm under pressure, able to manage guest needs and unexpected situations.
Team player who can work independently, setting the stage for a smooth start in the morning.
High energy and adaptability, thriving in the quiet but active world of night shifts.

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

You will have access to a benefits package we believe truly works for our people
Discounted hotel room rates for you and your friends & family
An additional days leave for your birthday
Enhanced Maternity, adoption & shared parental leave
Course Sponsorship
30% F&B discount at RBH hotels
Refer a Friend scheme (earn 250 for each referral up to 5 referrals)
Flexible working arrangements
Wagestream - choose how and when you get paid
Life Insurance
Employee Assistance Programme
Social and wellness events and activities all year round
Free meals on duty saving you over 1000 per year