Nights Guest Service Assistant

Reporting to the Deputy General Manager. We are looking for someone who enjoys variation and has a flexible approach to their working environment. Interested in learning how each department within the hotel operates? We have got you covered at Holiday Inn Express Epsom Downs. You can expect to wear many capes throughout your working day including Guest Service Agent, Receptionist & Food & Beverage Assistant - no shift is the same!

Our team are like a family, and we work together to deliver outstanding guest service to our guests by offering timely, efficient, knowledgeable, and truly remarkable service. We are an enthusiastic, authentic bunch of individuals who truly care about teamwork and great service!

• Outstanding communication skills


• Experience within a customer facing role is preferred. No experience? No big deal - we'll train you up!


• A can-do attitude


• Computer literate with a professional telephone voice
  
  At RBH we believe our people are our biggest assets and understand the value in putting you first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
  
  You will have access to a benefits package we believe truly works for our people and enhances our overall culture...


• Discounted hotel room rates for you and your friends & family


• Extra days holiday for your birthday


• Flexible working arrangements


• Pension