No10 Custodian / Security Officer

The Prime Minister’s Office enables the Prime Minster to deliver the Government’s overall priorities and to communicate the Government’s policies to Parliament, the public and international audiences. From the Policy Unit and Press Office, Switchboard and Custodians, to the Events & Visits team and the Private Office support; the diverse Downing Street team draws on varied expertise from across the Civil Service and beyond. The teams come together to deliver excellent service to the Prime Minister while also making No10 a great place to work., As a Custodian at the Prime Minister’s Office, you will help to protect our people and assets to make our complex security operation a success. You will work with a team of motivated professionals to provide a reassuring presence, while conducting a range of security duties and responsibilities.
A focus of the role will be to use bespoke security architecture (e.g., CCTV and Access Control systems) to maintain security assurance across our estate. You will also be responsible for processing visitors and vehicles and engaging in incident and emergency response.
Diversity is welcomed in our team and our Custodian Officers come from all walks of life. You do not need any security experience to apply. Due to the nature of the role, this role is only available office based.
Shift patterns and allowance
As a Custodian you will work a 24/7 shift pattern comprising of early, Late and night shifts (including bank holidays & weekends). The average working week is 37.5 hours over 5 working days and two rest days. As such the basic pay is enhanced by 36.97% in allowances., We'll assess you against these behaviours during the selection process:
+ Working Together
+ Delivering at Pace
+ Making Effective Decisions
+ Communicating and Influencing
We only ask for evidence of these behaviours on your application form:
+ Working Together
+ Delivering at Pace, Please use the Personal Statement to explain why you would be a suitable candidate and how you meet the skills outlined on the advert.
Selection process
Applications will be sifted against the 2 Behaviours listed below and the Experience element of the Success Profiles Framework.
1. Working together
2. Delivering at Pace
Stage 1 interviews will be a panel interview based on Behaviours and Strengths.
Candidates successful at stage 1 interviews will be asked to come in for an assessment day as part of their stage 2 interview. Further information will be shared with shortlisted candidates.
Expected timeline (subject to change)
Expected sift date – Early October
Expected interview date/s – Mid/late October
Interview location - Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview.
Reasonable adjustments
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
Further information
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'contact point for applicants' section.
Please note that this role requires DV clearance, which would normally need 10 years’ UK residency in the past 10 years. This is not an absolute requirement, but supplementary checks may be needed where individuals have not lived in the UK for that period. This may mean your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible.
Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.
Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
A reserve list will be held for a period of 12 months, from which further appointments can be made.
If successful and transferring from another Government Department a criminal record check may be carried out.
For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting
This role is full time only. Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

+ You will have good customer service skills and be keen to learn.
+ You will enjoy working in a team, be calm under pressure and be assertive when giving instructions.
You will be a confident communicator and take care to write clearly and concisely. With excellent attention to detail, you will compile accurate written logs.
+ Proactive and motivated, you will be an effective time manager with strong administrative and observational skills.
+ As the first person many people meet on entering No10 from staff to VVIP’s, you will have high personal standards, expecting nothing but the best of yourself and others.
+ We will expect you to have some basic IT skills, including the ability to use email and Microsoft Office. Further training can be provided to develop these skills if required.

Alongside your salary of £28,700, Cabinet Office contributes £8,314 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
+ Learning and development tailored to your role.
+ An environment with flexible working options.
+ A culture encouraging inclusion and diversity.
+ A Civil Service Pension which provides an attractive pension, benefits for dependants and employer contributions of 28.97%.
+ A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.