Non Clinical - Orthotic Administrative Co-ordinator

1. Ensure professional, equitable delivery of supervision within the departmental administrative workforce. Ensuring all aspects of their own work is completed to the highest standard in a timely manner, both, for the purposes of Orthotic practice and outstanding patient service. 2. Pro-active supervision of the Orthotic waiting list, ensuring compliance and appropriate action for RTT pathways. Prioritisation of urgent/high and treatment for clinically urgent in and outpatients. 3. Management of in-patient Ward activity daily, escalating concerns of patient wellbeing where identified. Providing validation and activity of all inpatient data and submitting in a timely manner to the RJAH finance team, monthly. 4. Pro-actively supervise and empathise with Trust staff who may require support or guidance daily where applicable. 5. Continuous monitoring and engagement with all specialised clinics to ensure maximum clinic utilisation in the interests of both waiting list and patient supervision. 6. Cross cover with other Orthotic Co-ordinators, sharing responsibilities across all Orthotics locations as and when necessary, by your line manager. 7. Provide excellent customer care which may include communication with distressed and anxious patients and relatives, treating them with tact and empathy. 8. Management and production of Terms of References (TORs), as evidence of departmental/team activities.

• Applicants are made aware that this role is not based at The RJAH Orthopaedic Hospital, Oswestry. The posts will work at Royal Shrewsbury Hospital and PRH Telford
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role. We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities.